Runner

COYA Mayfair; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Extended holiday allowance (32 days)

Travel opportunities to European COYA/

Employee discounts

Long service award

Family-friendly benefits

Referral program

Global dining discounts

Staff discounts (retail/leisure)

Growth and development within the COYA

Job summary

COYA Mayfair is seeking a passionate runner to join its luxury hospitality team in London. The role offers the chance to travel and work across COYA’s European venues, while delivering impeccable service and representing a premier lifestyle brand in a high-end setting.

The ideal candidate has at least one year of relevant experience, exceptional guest-focused service, and strong English communication. COYA values ambition, teamwork, and ongoing growth within the company.

Qualifications

• Minimum 1 year of experience in a similar luxury lifestyle venue.
• Interest in developing a career internationally with COYA and travel to European venues.
• Impeccable service standards with attention to detail.
• Immaculately presented, attentive and guest-focused.
• Excellent communication and people skills.
• Ability to build strong relationships at all levels with guests.
• Passion for hospitality and customer service.
• High level of spoken and written English.
• Ability to work under pressure.
• Ambitious and eager to learn and progress.
• Excellent team player.

Skills

Hospitality experience

International travel interest

Service excellence

Guest-focused

Communication skills

People skills

Relationship building

Hospitality passion

English proficiency

Team player

Job description

COYA is a luxury lifestyle group with two venues in London; Mayfair and City of London, and global venues across Dubai, Barcelona, Ibiza, Monte Carlo, Marbella and more.

Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential.

An amazing opportunity is now available as we are looking for a passionate and dedicated runner to join the COYA family.

As a runner at COYA you can expect:

• Enhanced holiday package - 32 days holiday that include service charge
• Opportunities to travel and work around the world with COYA, including our European venues
• Long service award
• Employee assistance program
• Endless opportunities to grow and develop. We really believe in promoting from within.
• Employee referral program
• Global dining discounts with COYA and sister venues
• High street, leisure & retail discounts
• Generous gift when you become a parent

The ideal runner will have:

• Minimum 1 year of previous experience in a similar role in a luxury lifestyle venue.
• A genuine interest in developing your career internationally with COYA, with enthusiasm for the opportunity to travel and work across our European venues
• Impeccable service standards with an eye for detail
• Immaculately presented, attentive and naturally guest-focused.
• Excellent communication skills.
• Strong people skills
• Ability to build strong relationships at all levels and with guests.
• A passion for hospitality and customer service.
• Must have a high level of both spoken and written English.
• Ability to work under pressure.
• Ambitious and with a desire to learn and progress
• An excellent team player.