People & Culture Advisor

COYA; Greater London; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

32 days holiday

Zone 1 & 2 travel on public transport

Career progression

Long service award

Dining discounts

Family meals

Parenting gift

Job summary

COYA Restaurants in London is seeking a passionate and dedicated People & Culture Advisor to join our expanding UK team. You will partner with managers and colleagues to drive HR initiatives, support operations, employee relations, and engagement programs across COYA's venues.

This hands-on role requires a strategic mindset, strong communication, and a collaborative approach to shaping people strategy, onboarding, training and employer branding in a hospitality environment.

Qualifications

• 2 years of People & Culture/HR experience, ideally within hospitality.
• Strong knowledge of UK employment law and HR best practices.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
• Proficient in Microsoft Office and HR/payroll systems (experience with HARRI is a plus!).
• Proactive, solution‑oriented mindset with a passion for people and culture.
• Right to work in the UK (visa sponsorship is not available for this role).

Responsibilities

• Oversee onboarding and induction programs to welcome new team members.
• Assist with the smooth and efficient running of the People & Culture department, ensuring policies and procedures are adhered to.
• Lead and coordinate employee engagement initiatives, social events and recognition programs.
• Be responsible for end‑to‑end ER management and provide support to managers for employee relation matters.
• Champion COYA’s values of fun, family, innovation, passion, and culture in People & Culture initiatives.
• Work with the Head of People & Culture UK to streamline HR processes and HR operations.

Skills

UK employment law

HR experience

Communication skills

HR systems

Proactive mindset

Right to work

Tools

Microsoft Office

HR/payroll systems

HARRI experience

Job description

About COYA Restaurants

COYA is a luxury lifestyle group with two venues in London: Mayfair and Angel Court and global venues across the Middle East, Monte Carlo, Mykonos, Barcelona, and Marbella.

Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings.

At COYA, our people are at the heart of everything we do. We are a family that thrives on passion, innovation, and excellence. We believe in creating an inspiring work environment where our team members can reach their full potential while embracing the energy and culture that define COYA.

An exciting opportunity has arisen—we are looking for a passionate and dedicated People & Culture Advisor to join our growing COYA family!

About the Role

As a People & Culture Advisor, you will be a trusted partner to the business, supporting managers and employees while driving key People & Culture initiatives. You will support the Head of People & Culture UK to oversee HR operations, employee relations, and engagement programs, ensuring an exceptional employee experience. This is a hands‑on, varied role that requires a strategic mindset, problem‑solving skills, and the ability to influence at all levels.

Key Responsibilities

• Oversee and ensure compliance with onboarding and induction programs to welcome new team members into the COYA family.
• Assist with the smooth and efficient running of the People & Culture department, making sure all policies and procedures are adhered to
• Lead and coordinate employee engagement initiatives, social events and recognition programs to foster a positive working environment.
• Be responsible for end‑to‑end ER management and provide support to managers for employee relation matters.
• Champion COYA’s values of fun, family, innovation, passion, and culture in all People & Culture initiatives.
• Work closely with the People & Culture Coordinator to ensure smooth HR operations and compliance.
• Work alongside the Head of People & Culture UK to streamline and improve HR processes
• Support the Head of People & Culture in creating, implementing and driving the people strategy and employer branding to enhance workplace culture.
• Support and advise on the development of training programs to enhance leadership and team performance.
• Provide support with succession planning, ensuring key talent is identified, retained, and developed.
• Support in HR projects, change management initiatives, and policy development to drive operational excellence.

What we’re looking for

• 2 years of experience in a People & Culture/HR role, ideally within hospitality.
• Strong knowledge of UK employment law and HR best practices.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
• Proficient in Microsoft Office and HR/payroll systems (experience with HARRI is a plus!)
• Proactive, solution‑oriented mindset with a passion for people and culture.
• Right to work in the UK (visa sponsorship is not available for this role).

What You Bring

• Empathy and emotional intelligence when dealing with people matters.
• Showing integrity and confidentiality when handling sensitive information
• Positive attitude and open to embrace change and innovation.

The role is not limited to the above.

Why Join COYA?

At COYA, we believe that our success is driven by our people. We offer a dynamic and inclusive work environment where creativity and innovation are encouraged. As a member of the COYA family, you’ll have the opportunity to contribute to a brand that is redefining the dining experience and bringing the spirit of Latin America to the world.

As People & Culture Advisor at COYA you can expect

• Enhanced holiday entitlement package of 32 days (including bank holidays)
• Free travel in Zone 1 & 2 on public transport
• Endless opportunities to grow and develop. We really believe in promoting from within.
• Long service award
• Global Dining Discounts with COYA and other sister venues
• Family meals twice a day
• Generous gift when you become a parent.

Compensation: Competitive salary