Runner

C2crestaurants; Greater London; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Hourly pay

Flexible shifts

Food discount

Job summary

Frankie & Benny’s in London is seeking a friendly Runner to support kitchen-to-floor operations and keep service flowing during busy shifts.

You’ll help deliver meals with a smile, maintain a clean and welcoming dining space, and support Front of House to ensure guests have a great experience. No extensive experience required, just enthusiasm for hospitality and a positive attitude.

Qualifications

• Energetic and reliable with a positive attitude.
• Able to work well in a fast-paced hospitality environment.
• Able to be a team player and support front of house operations.

Responsibilities

• Be the link between kitchen and floor—deliver food quickly, safely, and with a smile.
• Keep the energy up and the service flowing during busy shifts.
• Support the Front of House team to ensure every guest has a smooth, enjoyable experience.
• Help maintain a clean, organised, and welcoming environment.
• Be a team player—always ready to jump in and help where needed.

Skills

Energetic

Reliable

Teamwork

Hospitality experience

Job description

Be the Heart of the Hustle – Join Frankie & Benny’s as a Runner!

At Frankie & Benny’s, we believe the best moments in life are shared—over burgers, pizzas, and unforgettable memories. If you love fast-paced energy, teamwork, and helping create amazing guest experiences, we’d love to welcome you to our team as aRunner!

Why Join Frankie & Benny’s?

We know that great guest experiences start with great teams, so we offer:

• Hourly pay and opportunity to earn tronc.
• A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and enthusiasm, there’s a place for you here!
• Flexible Working– Contracts that fit your lifestyle.
• Tasty Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support– Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth– Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
• Perks & Rewards– Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations– Competitions, team parties, and chances to win e-points to spend on your favourite retailers.

What You’ll Do as a Runner:

• Be the link between kitchen and floor—delivering food quickly, safely, and with a smile.
• Keep the energy up and the service flowing during busy shifts.
• Support the Front of House team to ensure every guest has a smooth, enjoyable experience.
• Help maintain a clean, organised, and welcoming environment.
• Be a team player—always ready to jump in and help where needed.

Who We’re Looking For:

We’re not looking for perfection—we’re looking forpassion. If you’re energetic, reliable, and love being part of a buzzing team, we want to hear from you.

At Frankie & Benny’s, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?
Application → CV review → interview → offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s.