RTA Legal Secretary

Express Solicitors; Manchester; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A leading law firm based in Manchester is seeking a Legal Secretary to support their Road Traffic Accident team. The ideal candidate will have proven legal secretary experience, excellent IT skills, and a customer-focused attitude. This role offers a varied workload including document preparation, client communication, and administrative support in a hybrid working environment with generous benefits.

Benefits

Hybrid Working after Probation

23 Days Holiday Rising to 26

Private Medical Insurance after 2 Years

24/7 Onsite Gym

Employee Assistance Programme

Social Committee Activities

Qualifications

• Proven experience as a Legal Secretary is essential.
• Exceptional English comprehension, spelling, punctuation, and grammar.
• Experience with Proclaim system is advantageous.

Responsibilities

• Assisting Road Traffic Accident Lawyers with various tasks.
• Preparing documents including pleadings and court bundles.
• Managing inbound and outbound calls professionally.

Skills

Customer Service

Attention to Detail

IT Literacy

Audio Typing

Education

Demonstrable Legal Secretary Experience

Tools

Proclaim Case Management System

Big Hand Digital Dictation

Job description

Legal Secretary

Road Traffic Accidents

About Us

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

The Role

In this role you will be working in a pool of Legal Secretaries assisting a number of Road Traffic Accident Lawyers. The job is varied with not just typing and file management, but preparing bundles, taking and making calls to clients, arranging meetings & conferences. We are heading towards being a paperless office but there still will be some filing.

Responsibilities

• Working in a pool of legal secretaries assisting a number of RTA Lawyers.
• Preparing correspondence and documents including pleadings and court bundles.
• Photocopying and scanning documents (with assistance from Administration team if needed).
• Inbound and outbound calls to clients and others in a professional and friendly manner.
• Make appointments, arrange meetings and liaise with Lawyers, clients, Counsel and others.
• Supporting other secretaries and the administration team as required.
• Helping to update the Proclaim case management system where possible.
  
  

Person Specification

• Demonstrable Legal Secretary experience is essential.
• Strong comprehension of English spelling, punctuation, and grammar.
• IT literate
• Exceptional customer service skills, including professional and friendly telephone manner.
• Acute attention to detail
• Ability to prioritise daily workload and experience of working in a fast-paced environment.
• Prior exposure to Proclaim case management system is desirable.
• Excellent word processing and audio typing skills
• Audio typing speed of 65+ words per minute
• Use of digital dictation, ideally Big Hand would be beneficial.
  
  

Salary & Hours

• Salary of £26,000 to £28,000, dependent on experience.
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
  
  

Benefits

Hybrid Working

3/2 hybrid working pattern after probation.

23 Days Holiday

Rising to 26 days, plus bank/public holidays.

Extra Holidays

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being

24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance

Active social committee with generous departmental and firm-wide social budget.

Recruitment Process

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.