RSSC Medical Secretary

Papworthhospital; Huntingdon; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Secretary to join their Clinical Administration Secretarial Team. This full-time role is vital in supporting clinicians and ensuring a positive patient experience. The position offers a blend of administrative duties, including data input, diary management, and communication with patients and healthcare teams. With opportunities for professional development, this role is perfect for someone looking to make a meaningful impact in a supportive environment. Join a team that values compassion, excellence, and collaboration in delivering top-tier healthcare services.

Qualifications

• Experience in secretarial or administrative procedures and systems.
• Ability to communicate sensitive information effectively.

Responsibilities

• Tracking patients through the pathway and managing diaries.
• Communication with patients and multidisciplinary teams.

Skills

Keyboard Skills

Communication Skills

Attention to Detail

Data Input

Minute Taking

Education

RSA Level 3 Keyboard Skills

Level 2 in English & Maths

Level 3 in Administration or Customer Service

ECDL or equivalent

Tools

Microsoft Office Applications

Job description

We are pleased to be able to offer a full time opportunity for an enthusiastic and dedicated Medical Secretary to join our friendly and supportive Clinical Administration Secretarial Team within the RSSC Team.

Medical Secretaries play a vital role in supporting our Clinicians in the delivery of excellence. Having excellent keyboard skills and attention to detail, you will transcribe clinical correspondence, adding patients to the waiting list, input data, amongst other essential tasks. Being a good communicator, you will be able to convey clear information to both internal and external stakeholders, whilst maintaining confidentiality.

The team supports the Trust from two locations: Royal Papworth Hospital (Biomedical Campus, Cambridge) and Kingfisher House (Huntingdon). This post will be based at Royal Papworth House but will be required to attend Royal Papworth Hospital. Once trained there will be an opportunity to work remotely for part of the week.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference to our patients' journey. This post is fundamental in ensuring that the patients' experience is always a positive one.

If this sounds like the job for you and you are able to uphold our values, please include in your supporting information how you meet the trust values:

Compassion Excellence Collaboration, we would love to hear from you.

Your application (via NHS Jobs)

Main Duties include:

*Tracking patients through the pathway

*Adding patients to the waiting list

*Communication with patients, relatives, and multidisciplinary teams

*Diary management

*Minute taking, compiling agendas and room bookings

*Referral to Treatment (RTT)

Following training you will have:

*Knowledge of administrative systems

*Good understanding of the relevant patient information systems in order to carry out the role

*Good understanding of Referral to Treatment (RTT)

*Be able to input data carefully into the relevant patient systems

*Minute taking training

Abilities should include:

*Excellent communication skills, verbal and written

*Excellent computer skills, with the ability to operate a specialist data base (following training).

*The initiative to manage and prioritise your duties

*The ability to work alone or as part of a team

*The ability to pay close attention to detail in written and electronic communication and information storage

*The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support

*Able to organise, prioritise and adjust own workload in relation to the priorities of the department

*Demonstrates personal duty of care in relation to the safe use of equipment and other resources

*Maintains the quality in own work and encourages others to do so

Development opportunities are available to support progression

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person specification

Qualifications

Keyboard skills to RSA Level 3 or equivalent

Level 2 or equivalent in English & Maths

Level 3 or equivalent qualification or experience in Administration or Customer Service

European Computer Driving License (ECDL) or equivalent qualification or experience

Experience

Previous experience of using Microsoft Office Applications

Knowledge or secretarial or administrative procedures and systems

Previous experience of minute taking

Previous experience of audio-typing / touch typing

The ability to communicate sensitive information to colleagues, patients and relatives

The ability to pay close attention to detail in written and electronic communication and information storage

Analyse information to resolve problems for patients, carers and staff i.e. diary commitments

Plan ongoing, non-routine activities which require adjustment and forward planning

The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support

Utilise personal problem solving skills to assist patients, carers and staff

Able to organise, prioritise and adjust own workload in relation to the priorities of the department

Demonstrates personal duty of care in relation to the safe use of equipment and other resources

Maintains the quality in own work and encourages others to do so

Ability to share knowledge and skills with other team members

Ability to treat all employees and other hospital information confidentially

Recognition of factors in maintaining own and others health, safety and security

Supportive of equality and values diversity

Previous experience of working in the NHS

Previous experience of line managing a team or leading a team

Previous experience of using medical terminology

Additional Criteria

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

01223639866

Agenda for Change

Band

Band 4

Contract

Permanent

Working pattern

Full-Time

Reference number

175-2425-2-AD1034

Job locations

Kingfisher House, Huntingdon
Kingfisher Way, Hinchingbrooke Business Park
Huntingdon
Cambridge
PE29 6FH

Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY