RSAP Outreach Navigation Worker - 1532

St Basils; Birmingham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading organization in Birmingham is seeking an RSAP Outreach Navigation Worker to support young people facing homelessness. The role involves conducting assessments, collaborating with agencies, and advocating for vulnerable individuals. Ideal candidates will have experience in youth work and knowledge of housing legislation, along with strong communication and case management skills.

Qualifications

• Experience in Youth Work and Community Work.
• Knowledge of Housing Rights and Legislation.

Responsibilities

• Conduct assessments of housing and support needs for rough sleepers.
• Collaborate with agencies to provide housing options for young people.
• Maintain accurate electronic case records.

Skills

Communication

Conflict Management

Case Management

Assessment Skills

Motivation

Education

NVQ 3 Advice & Guidance

Health & Social Care

Job description

Closing Date: Wednesday 28th May 2025

Job Title: RSAP Outreach Navigation Worker

Reports to: Team Leader

Salary:SCALE 6, POINT 26-28, £24,744 to £26,398 PER ANNUM

Hours of work: Full Time (37.5 hours per week)

KEY RESPONSIBILITIES

As the Outreach Navigation Worker (RSAP), you will:

ASSESSMENT/ SUPPORT

• Undertake comprehensive and detailed assessments of housing and support needs and risks for rough sleepers, to ensure the prevention of homelessness, where safe to do so.
• Ensure relevant background checks are undertaken to assist in the development of a robust risk management plan.
• Maintain accurate and professional electronic case records, ensuring internal and external data and monitoring systems are kept up to date at all times.
• Work collaboratively with Birmingham City Council & Citizen Housing to provide housing options to young people, ensuring that their needs are met and expectations managed.
• Work with young people with complex and multiple needs to help them to sustain tenancies and manage their lives better.
• Build and maintain effective and professional working relationships with internal and external partners/agencies.
• Provide a holistic multi agency response to young people’s housing and support needs.
• Work in partnership with statutory agencies in order to ensure statutory duties are met
• Safeguard young people and vulnerable adults at risk, through appropriate escalation and reporting to statutory services e.g. Inter-agency referral and follow up work.
• Operate within a duty system at the Youth Hub, where required.
• Actively encourage vulnerable young people to move into appropriate accommodation.
• Liaise with specialist agencies (including the Youth Hub) to enable rough sleepers to access those services.
• Advocate for the customer group in accessing all services, including reconciliation with agencies if required.
• Ensure that any reporting deadlines are met.

QUALIFICATIONS

Essential

• NVQ 3 Advice & Guidance, Health & Social Care or equivalent or working towards Youth Work, Social Work or equivalent.

Desirable

• Housing Qualification.

ROLE EXPERIENCE

ESSENTIAL

Experience of working within the following areas Experience of working within the following areas:

• Youth Work.
• Residential or Social Work.
• Probation/Criminal justice.
• Community Work.
• Education and Training.
• Housing and Support.

Desirable

• Working with Volunteers / Students.
• Delivering frontline triage or assessment service.

KNOWLEDGE

ESSENTIAL

• Housing Rights, Welfare Reform Knowledge
• Housing Legislation, i.e. Housing Act and Homelessness Reduction Act
• Knowledge of Children’s Act i.e. Section 17, 20 and 47
• Knowledge of and Commitment to E.O.P/Anti-Discriminatory practice
• Knowledge of the breadth and complexity of needs young people may face.
• Knowledge of relevant support services available, including but not limited to Mental Health, Social Care, Health, Substance Misuse, CSE and County Lines

SKILLS

ESSENTIAL

• Ability to relate, motivate and enthuse young people with complex needs.
• Ability to communicate verbally and non-verbally.
• Ability to manage conflict.
• Ability to follow through decisions and monitor.
• Case management skills.
• Assessment and decision making skills.
• Ability to manage partnerships with external agencies.
• Ability to relate to those in authority.
• Willingness to working outside of normal office hours as the service demands.

Desirable

• Ability to integrate projects/agency as a whole.
• Ability to Mediate and Advocate.
• Ability to use internal/external software systems.

MOTIVATION

ESSENTIAL

• Commitment to the values and ideas of the organisation.
• To have a positive and can-do attitude.
• Commitment to task and to the ideas of the organisation.
• Self-Reliance and Emotional Intelligence.
• Stress tolerance.
• Shows consistent integrity, trust and fairness and embraces equality and diversity.
• Demonstrates a great positive attitude.
• Shows consistent integrity, trust and fairness and embraces equality and diversity.
• Delivers time after time.
• Makes a difference every day.
• Used good judgement and initiative to find solutions.
• Committed to learning and being the best through continual learning and development.