RQ1524103 – Senior Payroll Officer

Carrington Blake Recruitment; Uxbridge; On-site; Part time

Job summary

A leading company in Uxbridge is seeking a Payroll Officer to join their specialist payroll team. The role involves managing payroll processes, resolving complex queries, and ensuring compliance with statutory regulations. Ideal candidates will have significant payroll experience, knowledge of public sector pension schemes, and relevant qualifications. This part-time position offers a competitive hourly rate and the chance to contribute to service improvements.

Qualifications

• Significant experience in payroll services within local government.
• Knowledge of public sector pension schemes including LGPS.
• Evidence of CPD.

Responsibilities

• Manage payroll processes ensuring accuracy and compliance.
• Resolve complex payroll queries from HR and employees.
• Assist in payroll system improvements and developments.

Skills

Transactional payroll services

Complex payroll queries

Public sector pension schemes

Excellent IT skills

Education

CIPP qualification

Tools

Zellis

HCM Resourcelink

Power BI

Job description

• Part time – 21hours a week
• £27.04 an hour

JOB PURPOSE

The Payroll Officer role is part of a small specialist payroll team that is responsible for providing a wide range of payroll expertise and ensuring that accurate salary payments are made on time and in accordance with the appropriate conditions of service and statutory regulations.

The post holder is responsible for resolving more complex payroll related queries escalated from the HR support team, or from within the payroll specialist team, as well as assisting with system developments and improvements.

MAIN DUTIES AND RESPONSIBILITIES

1. Operational Service Delivery

• Provide professional guidance and support in matters relating to HR pay and reward policies and procedures, ensuring statutory regulations, organisational rules and best practice are adhered to.
• Promote excellent customer service by effective handling of telephone enquiries, written responses, face-to-face discussion and when attending meetings.
• Complete all necessary tasks to the highest standard, completing documentation including model letters and forms, ensuring authorisation has been provided by the Payroll and Benefits Team Leader where applicable.
• Take responsibility to actively engage by using the case management system, taking ownership of cases with the required timescales by either resolving or escalating issues accordingly.
• Complete the running of an accurate monthly payroll for the Council, including the running of the BACS transmission, costing, running of payslips and any necessary tasks which complete the payroll process.
• Run standard payroll reports to enable accuracy checking and auditing of the monthly payroll and reviewing on a regular basis to ensure fit for purpose.
• Liaise with accountancy staff regarding any reconciliation / payment queries. These may include queries relating to payment of court orders, recovery of overpayments and costing queries.
• Produce management information by running appropriate Business Objects reports.
• Calculate and/or checking of emergency payments and overpayment calculations ensuring that these are submitted correctly allowing for efficient reconciliation.
• Operate all salary sacrifice schemes such as the childcare and cycle purchase scheme including payment of invoices.
• Assist with the resolution of more complex queries related to pay and grading as escalated from the HR Support team and the HR Payroll & Reward Team Leader.
• Undertake checking of the monthly payroll, to ensure accuracy of payments processed by the HR Support Team, and support smooth reconciliation within accountancy.
• Complete any statistical returns and statutory reports as and when required.
• Assist the Payroll and Reward Team Leader with undertaking all year end procedures, EYUs and resolve associated queries.
• Work with the HR Payroll and Reward Team Leader on implementing pay awards, increments and updating payroll related changes in conditions of service.
• Assist the HR Payroll and Reward Team Leader with Year-End processes.
• Be the first point of contact to resolve payroll queries from manager and employees across all services, escalating as appropriate.
• Assist with the interpretation and implementation of national and local conditions of service where applicable and ensure that the Council complies with any legislation changes.
• Assist with the operation of the National Fraud Initiative including checking relevant matches.
• Assist the HR Payroll & Reward Team leader with the communication and implementation of changes and developments relating to employee benefits.
• Checking of redundancy estimates and ensuring that redundancy and termination payments are calculated and paid within the Council and statutory timeframe.

1. Service Development & Improvement

• Assist the HR Payroll & Reward Team Leader in continually reviewing payroll procedures, making recommendations for improvement where applicable.
• Deliver payroll workshops to discuss and share ideas within the HR Team Leader to improve service provided.
• Assist the HR Payroll & Reward Team Leader in maintaining and developing payroll system infrastructure.
• Develop a sound working knowledge of the Council’s payroll system and assist with upgrades and implementation of new functionality enabling it to be used to its full potential.
• Keep up to date on all HMRC and associated bodies as well as liaising with the Council’s tax consultants where required, ensuring that recommendations for improvements are developed.
• Participate in any required project work.

Experience:

• Significant experience with transactional payroll services and complex payroll queries, within a local government/public sector environment.
• Experience of Zellis, HCM Resourcelink payroll system, including experience of RRS and Power BI.
• Excellent IT skills, utilising all Microsoft office applications.
• Knowledge and experience of public sector pension schemes and regulations, including the LGPS, Teachers and NHS pension schemes.
• Qualifications: CIPP qualification, evidence of CPD.

If you think this job role is for you, please send your CV to [e-mail]