RQ1509089 – Business Support Officer

Carrington Blake Recruitment; Liverpool; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Administrative Support Officer to join their team at an Adult Education Centre. This part-time role, requiring 14 hours per week, focuses on delivering exceptional administrative support to ensure smooth operations. You'll supervise staff, maintain accurate records, and assist with learner enrolment while ensuring compliance with health and safety regulations. If you're organized, detail-oriented, and passionate about education, this position offers a great opportunity to contribute to the success of learners in a supportive environment.

Qualifications

• Experience in providing administrative support in an educational setting.
• Strong organizational skills and attention to detail.

Responsibilities

• Supervise administration staff and ensure compliance with policies.
• Maintain accurate records and data capture for learner information.
• Provide excellent customer service and support for learner enrolment.

Skills

Administrative Support

Data Management

Customer Service

Financial Processing

Health and Safety Compliance

Education

Relevant Administrative Qualification

Tools

SAP

Microsoft Excel

Job description

• £18.84 per hour
• Part time – 14 hours per week

PRIMARY PURPOSE OF THE JOB:

• To manage the confidential administrative support to the Business and Operations Manager and the staff at a full time Adult Education Centre.
• To manage the administration support to ensure that standard administrative and clerical functions are carried out.
• To ensure all relevant information is monitored at the Centre.
• To assist in providing advice guidance and information to students and the public in relation to course queries

MAIN AREAS OF RESPONSIBILITY:

1. To supervise the administration staff to ensure that work is prioritised, and carried out in accordance with service priorities, policies and procedures.
2. To maintain systems and procedures that ensures accurate data capture, recording, maintenance and retrieval of learner information in accordance to service standards and procedures.
3. To assist in the implementation of the service policies and procedures relating to the health and safety ensure that Health and Safety legislation is adhered to.
4. To ensure that all documentation and associated records relating to service finances, human resources and payroll, are completed, up to date, and maintained to the required (LCC) standards.
5. To facilitate learner enrolment by providing excellent customer service, information and guidance and undertake assigned duties and processing associated documents and fee payments.
6. To support the day to day work of the service eg photocopying, faxing, filing, answer the telephone and produce documents and spreadsheets.
7. Process all financial orders on SAP, liaise with Procurement, Exchequer Management and assist the Business Support and Operations Manager in all aspects of finance.
8. To enrol students and be responsible for accurate completion of documents relating to learner enrolments and all aspects of collection of fees, issuing of receipts and, setting up instalment plans, reconciliation of income, completing banking of money/fees/income.
9. Liaise with supporting centres to ensure all monitoring data is collected and returned to officers
10. To prepare statistical information for managers/service needs
11. To input service data into a variety of XL spreadsheets eg OTL, CRB, staff development and staff database.
12. To act as Oracle line managers for sessional staff-inputting wages/sickness/RTW dates/leavers notification.
13. To assist in the effective running of an Adult Learning Centre ensuring maintenance, safekeeping, recording of rooms, resources, equipment located at the centre.
14. To provide confidential business support to managers, curriculum, exams officer and Business Support and Operations Manager in Adult Learning Centres.
15. To ensure the safe and secure storage of money on site.

Contact: [e-mail]