RPO Team Leader

Reed; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment services provider in Northampton is seeking an experienced RPO Team Leader to manage a team of onboarding specialists. You will oversee daily activities, allocate workflow, and support service delivery for a key client, the Royal Mail Group. Ideal candidates should have leadership experience and knowledge in recruitment processes. This role demands strong communication and computer skills, along with a focus on achieving targets.

Qualifications

• Demonstrate leadership/management experience.
• Prior knowledge of recruitment or onboarding processes preferred.

Responsibilities

• Oversee the team's daily activities.
• Allocate workflow and maximize resource.
• Manage performance and absence.
• Work against KPIs and SLAs.
• Collaborate with other team leaders for service delivery.
• Provide updates to management and clients.

Skills

Leadership/management skills

Strong computer literacy - particularly MS excel

Excellent communication skills

Experience working collaboratively in multi-skilled teams

Experience achieving and exceeding targets and SLAs

Job description

Overview

Reed Talent Solutions are hiring in Northampton!

We are looking for an RPO Team Leader to support our service delivery to a key client, the Royal Mail Group!

We deliver a full recruitment service to Royal Mail across the UK from our Northampton head office. Our teams recruit against a high-volume of open and potential vacancies with the client's business, managing advertising and attraction campaigns, overseeing full recruitment processes, and managing the onboarding and pre-screening processes ahead of the candidate's first day.

Responsibilities

As a Team Leader, you\'ll manage a team of onboarding specialists, providing support, guidance, and leadership to assist in overachieving against client expectations. Responsibilities will include:

• Overseeing the team\'s daily activities
• Allocating workflow and maximising resource
• Performance and absence management
• Working against KPIs and SLAs
• Collaborating with team leaders across the department to ensure efficient service delivery
• Providing updates and support to the SLT, account management, and client as required

What are we looking for?

Ideal candidates will be able to demonstrate some leadership/management experience. Prior knowledge and experience of recruitment or onboarding processes/right to work checks would be advantageous.

Qualifications

• Leadership/management skills
• Strong computer literacy - particularly MS excel
• Excellent communication skills
• Experience working collaboratively in multi-skilled teams
• Experience achieving and exceeding targets and SLAs