RPA Engineer

MSC Mediterranean Shipping Company

Ipswich

On-site

GBP 55,000 - 75,000

Full time

6 days ago

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Benefits offered by this job

Private Health Care for everyone from

Generous pension scheme

Life Assurance – 4x salary

25 days annual leave

Job summary

MSC Mediterranean Shipping Company seeks an RPA Engineer to join the Business Transformation department in the UK. The role focuses on designing, developing, implementing and supporting automation solutions using Microsoft Power Platform technologies to boost efficiency and reduce manual work across MSC UK.

Key responsibilities include building automation with Power Automate Desktop and Cloud Flows, integrating with APIs and Dataverse, and ensuring solutions meet governance and security

Qualifications

Strong experience building automation using Microsoft Power Automate Desktop.
Experience with Power Automate Cloud Flows in large enterprise environments.
Familiarity with Dataverse, connectors and solution management.
Experience integrating systems via REST APIs and databases.
SQL knowledge and relational database concepts.

Responsibilities

Design, build, test and deploy automation solutions using Power Automate Desktop and Cloud Flows.
Translate business requirements into scalable automation using appropriate technologies.
Apply best practices for modular design, error handling and resilience.
Collaborate with architects, analysts and SMEs for design, estimation and feasibility.
Develop integrations with business systems via APIs and databases.
Support production issues, root cause analysis and corrective actions.
Monitor, maintain and improve existing automations and platform capabilities.
Document designs, runbooks and artefacts; contribute to governance and standards.

Skills

Power Automate Desktop

Power Automate Cloud Flows

Dataverse

REST APIs

SQL

Agile

Scrum

Solution design

Documentation

Tools

Azure DevOps

Job description

We are looking to recruit an RPA Engineer to join our Business Transformation department.

The successful candidate will design, develop, implement and support automation solutions using Microsoft Power Platform technologies, helping to improve operational efficiency, reduce manual effort and deliver scalable business process automation across MSC UK.

The role will involve a combination of Power Automate Desktop, Power Automate Cloud Flows, Dataverse, API integrations and automation support activities, whilst ensuring solutions are delivered in accordance with established development, governance and security standards.

The RPA Engineer will work closely with business stakeholders, technical teams and solution architects to identify automation opportunities, design resilient solutions and support the continuous improvement of MSC UK's automation capability.

How you will help us and what you can expect

Design, build, test and deploy automation solutions using Microsoft Power Automate Desktop and Power Automate Cloud Flows.
Translate business requirements into technical automation solutions using appropriate automation and integration technologies.
Apply RPA and workflow best practices including modular design, exception handling, transaction management, queue processing, resilience and reusability.
Work closely with Technical Architects, Business Analysts and subject matter experts to support solution design, effort estimation and feasibility assessments.
Develop integrations with business systems through APIs, databases, file-based interfaces and standard Power Platform connectors where appropriate.
Evaluate automation opportunities and identify solutions that minimise operational risk whilst maximising business value.
Ensure delivered automations meet customer requirements and adhere to established development, governance, security and support standards.
Support the investigation and resolution of production issues, performing root cause analysis and implementing corrective actions where required.
Monitor and maintain existing automation solutions, ensuring service levels and operational performance expectations are achieved.
Continuously improve existing automations through optimisation, enhancement and adoption of emerging platform capabilities.
Support the creation and maintenance of technical documentation, process maps, support runbooks and solution design artefacts.
Collaborate with wider IT and Business Transformation teams to support enterprise automation initiatives and platform improvements.
Provide mentoring and knowledge sharing to team members and support the development of automation best practices across the organisation.
Contribute to the development and continuous improvement of automation standards, governance processes and delivery methodologies.
Provide technical leadership within assigned automation projects, supporting solution quality, engineering standards and mentoring team members.

Skills and experience you’ll bring to us

Essential

Strong experience developing automation solutions using Microsoft Power Automate Desktop.
Experience using Power Automate Cloud Flows within enterprise environments.
Experience designing and supporting end-to-end business process automations.
Understanding of Power Platform components including Dataverse, connectors and solution management.
Knowledge of common RPA and workflow design patterns including queue processing, retry handling, exception management and orchestration.
Experience integrating systems using REST APIs, web services, databases or similar technologies.
Working knowledge of SQL and relational database concepts.
Ability to troubleshoot, debug and optimise complex automation solutions.
Understanding of software development lifecycle methodologies including Agile and Scrum delivery models.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder engagement skills.
Strong organisational and time management skills.
Ability to produce and maintain high-quality technical documentation.
Commitment to quality, continuous improvement and knowledge sharing.

Desirable

Experience working with Microsoft Dataverse.
Experience with Azure DevOps or similar work management and application lifecycle platforms.
Knowledge of Power Platform administration, security and governance.
Understanding of ITIL principles and service management practices.
Experience with AI Builder, Copilot or intelligent automation technologies.
Knowledge of Power Apps.
Experience supporting production automation environments and monitoring operational performance.
Experience mentoring junior developers, citizen developers or automation practitioners.

What we offer