Route Performance Analyst - 12 month Opportunity

Network Rail; Swindon; Hybrid; GBP 36,000 - 43,000; Full time

Benefits offered by this job

Privileged staff travel

Rail season tickets subsidy

GWR passes

Healthcare benefits

Pension schemes

Hybrid working

Family-friendly leave

Job summary

Network Rail in Swindon (Wales and Western region) is seeking a Route Performance Analyst for a 12-month fixed-term contract. You will lead analysis and forecasting using Power BI, BusinessObjects and Excel to identify trends in delay, disruption and timetable performance.

The role requires 60% office presence with hybrid working in the Western region. You will produce centre-wide performance data, support improvement plans, and collaborate with internal and external stakeholders to drive

Qualifications

• Educated to A level standard in English and Maths.
• Intermediate/advanced knowledge of appropriate IT packages.
• Strong analytical/statistical skills or aptitude.
• Strong organisation and time management skills.
• Full understanding of the PfPI process.
• Good communication skills (verbal and written).

Responsibilities

• Produce and distribute data for monitoring and analysis of train performance.
• Provide data and analysis to support performance improvement plans and strategies.
• Analyse trends in performance using statistical techniques.
• Act as the day-to-day focus for performance improvement procedures.
• Manage the PfPI and MBR processes for the route.
• Maintain accurate and detailed performance information for dissemination.
• Serve as senior user of Performance Packages and ensure data integrity.
• Develop and maintain the Performance Manual for reporting requests.
• Provide advice on Joint Performance Improvement Plans (JPIPs).
• Develop joint performance reports with Network Performance and operators.
• Review JPIP commentary to inform joint performance review.

Skills

Analytical skills

Communication

Time management

PfPI process knowledge

Education

A level English and Maths

Tools

IT packages

Job description

Route Performance Analyst - 12 month Opportunity

IRC2369075

Who We Are

At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver:

• A safer and more reliable and punctual service for passengers and employees - quicker fault fixes by more agile multi-disciplined response teams.
• Individual rostering - enabling us to send the right number or people to fix a fault.
• Multi-skilling - investing in the knowledge and skills of our people so they are better equipped to fix the most common faults themselves.
• Accelerated and improved technology deployment - we have a raft of labour and life-saving technology ready to be rolled out.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When your part of our team, you matter to us and you matter to millions. Watch our video to find out more!

About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We look for opportunities to offer great opportunities to learn and grow through personal and professional development. And, if you make the grade then you can look forward to a rewarding and fulfilling career with a company that joined the top 50 in the Glassdoor's 2021 Best Places to Work.

Join Western Route's Train Performance Analysis team and turn complex data into insight that improves train service performance.

As a Route Performance Analyst, you will lead analysis and forecasting projects, using tools such as Power BI, BusinessObjects and Excel to identify trends in delay, disruption and timetable performance. You will work with Network Rail colleagues and passenger and freight partners, presenting clear findings and recommendations that support informed decisions and effective improvement.

The role is based in Swindon, with some time each week at Western House. If you have strong analytical and communication skills and are keen to improve railway performance, we would like to hear from you.

Your Main Responsibilities will be to

Produce and distribute data required by the centre, Area General Managers' teams, internal and external stakeholders for the monitoring and analysis of train performance.

Provide the necessary data, information and analysis necessary to support performance improvement plans and strategies.

Analyse and identify trends in performance using statistical analysis techniques.

Act as a day -to-day central focus for performance improvement procedures and processes.

Manage the route's PfPI and Management Business Review (MBR) process.

Manage the Performance systems in maintaining accurate, consistent, current and detailed performance information for the dissemination throughout the route.

Carry out the role of 'senior user' of Performance Packages and monitor and review the functioning and integrity of performance data system.

Follow the Performance Manual, maintain and develop it for all ongoing performance-reporting requests, in conjunction with the centre and other routes.

Provide advice to internal and external stakeholders on Joint Performance Improvement Plans (JPIPs) and consequence of these in operator performance

Develop joint performance reports with Network Performance and relevant operators

Review Performance Improvement Plan and JPIP commentaries from operations to inform joint performance review

Pay and Rewards

Salary: This role is £35,582 - £43,400per annum.

As a Network Rail employee, you will enjoy a wide range of benefits!

• Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
• A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
• GWR ticket alliance ¿ Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network (48 passes per year)
• Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.
• A range of Pension schemes to choose from
• Effectively manage work-life balance with a 35hrsper week contract,hybrid working, flexible working, flexible leave,and e nhanced family friendly support
• 2 weeks paid reserve leave for the Armed Forces community.
• In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.

More about the role and your application

12 month Fixed term Contract Opportunity with the potential to be extended.

Closing date: 9th November 2026 . Late applications will not be accepted.

This role requires working in the office for a least 60% of the working week

We want to ensure everyone has an equal opportunity. Therefore, s hould you require any reasonable adjustments/modifications, please do let us know by including within your application.

Our Drugs and Alcohol Standard has changed. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5-year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Your experience and skills

You will ideally have

• Educated to A level standard in English and Maths
• Intermediate/advanced knowledge of appropriate IT packages
• Strong analytical/statistical skills or aptitude
• Strong organisation and time management skills
• Full understanding of the PfPI process
• Good communication skills (verbal and written)
• Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail.You should demonstrate your personal dedication to safety within your application.

What could set you apart

• Knowledge of railway performance management systems

Not sure if you meet all the requirements? Let us decide. Some of these criteria may be learnt in role. Therefore, if you do not meet all the criteria, please submit your application. We will screen your application against these criteria to assess the best match.