Rotational Clerical Officer

Job summary

Rotational Clerical Officer Band 2 - 37.5 hours - Permanent post

We are seeking an enthusiastic individual to join our Community Administration service, providing relief cover across Tameside and Glossop. The role involves supporting community clinics by offering full clerical support to Healthcare Professional teams in various localities.

The successful candidate will be the first point of contact for community service users, requiring excellent customer care skills and administration experience to handle a range of clerical tasks.

Community clinics operate from 8.00 am to 8.00 pm, Monday to Saturday. As a Rotational Clerical Officer, you will cover all clinic sites based on service needs, from Glossop to Hyde, Ashton, Denton, and Droylsden. Being a car driver is essential for this role.

This position is within the Community Administration service for Tameside and Glossop Integrated Care Organisation, covering 14 sites providing community services to local patients.

Main duties of the job

• Provide a welcoming and professional first impression at community clinic reception desks, ensuring excellent customer service.
• Handle enquiries in person, by phone, or email professionally, politely, and courteously.
• Support Healthcare Professional teams with clerical duties in community settings.
• Work within localities as part of a team and independently to ensure smooth clinic operations.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves approximately 250,000 people, offering hospital and community services for adults and children. Our vision is to improve health outcomes through collaboration with partners.

We value compassion, accountability, respect, and excellence, and aim to reflect the diversity of our community. We encourage applications from all backgrounds, especially from underrepresented groups such as Black, Asian, minority ethnic candidates, LGBTQ+, and disabled individuals.

Benefits include flexible working, annual leave, NHS pension, health checks, discounts, and support services.

Additional details

Post posted on 22 April 2025. Salary: £24,169 per annum. Contract: Permanent. Working pattern: Full-time. Location: All Community sites including Selbourne House, Hyde.