Roster Production Executive

TUI; Luton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Join TUI Airways as a Roster Production Executive, where you'll manage crew rostering and operational delivery while ensuring compliance with legal agreements. Enjoy a hybrid working model, attractive benefits, and opportunities for career growth in a dynamic environment.

Benefits

Attractive remuneration

Discretionary bonus schemes

Generous travel benefits

Extensive health & well-being support

Access to TUI Learning Hub

Qualifications

• Proven experience within an airline Crewing/Rostering environment is desired.
• Understanding of airline legal agreements would be preferable.

Responsibilities

• Produce timely, legally compliant crew rosters in accordance with Scheduling Agreements.
• Investigate and respond to queries from crew regarding published rosters.
• Complete legality and quality checks on all crew rosters.

Skills

Organisational Skills

Communication

Teamwork

Detail Orientation

Education

O’ Level/GCSE

Job description

Joining TUI Airways as Roster Production Executive, you will become part of the team responsible for the planning, rostering & operational delivery of the flying programme for TUI Airways. You will utilise resources as efficiently as possible whilst ensuring flying requirements comply with legal & industrial agreements and that budgetary restrictions are met.

You will report directly into the Flight Crew Rostering Team Leader within your role.

Once fully trained, we are happy to consider a hybrid model for this role, with approximately 50% of your time spent onsite at our Luton office (this will depend on operational deadlines). During your training period (approx. 3 months), you will be based fully onsite.

Applications close 30.05.25

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Utilising the Airline Rostering Systems produce timely, legally compliant crew rosters in accordance with Scheduling Agreements.

• Producing statistics measuring financial and quality targets on a monthly, seasonal, and annual basis.

• Completing legality and quality checks on all crew rosters against defined parameters ensuring departmental output is correct and appropriate for business needs.

• Completing legality and quality checks prior to roster publication, undertaking travel alignment, and publishing final rosters to crew.

• Investigating and responding to queries from crew with regards to their published rosters, actively participating in meetings and workshops as required.

• Interpreting scheduling agreements, suggesting changes, and identifying opportunities for improving utilisation and reducing overall establishment. Providing input to relevant business improvement initiatives and trade union debate.

• Raising and documenting system issues with the IT department.

• Managing the updating of User Guides and Specifications for Optimisation Systems ensuring all documentation remains up to date regarding systems or process changes.
• Maintaining relevant sections in the departmental handbook.
• Undertaking departmental training to meet legal FTL requirements and other training needs as identified by departmental managers.
• Participating in meetings and workshops as necessary to continue to drive operational efficiency.
• Undertaking departmental auditing activities as directed by the audit teams.

ABOUT YOU

• IT literate with a minimum of O’ Level/GCSE education or equivalent relevant experience.

• Proven experience within an airline Crewing/Rostering environment is desired.

• Previous experience in a customer service-based role.

• Understanding of airline legal agreements would be preferable.

• Process and detail orientated with excellent organisational skills.

• Ability to work under pressure; assimilate information, determine priorities, and make decisions based on sound judgement.

• Strong inter-personal and excellent communication skills, written and oral.

• Ability to work as part of a team.

• An enthusiastic ambassador of change who makes suggestions for improvement.

• An Individual with the drive and ambition to better themselves and an effective change agent.
  

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From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.

Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).

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