Roster Maintenance Executive

TUI Cruises GmbH; Luton; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Travel benefits

Learning Hub access

Global project experience

Care Foundation involvement

Job summary

The Roster Maintenance Executive at TUI Group is responsible for creating and maintaining flight crew rosters from publication through to 72 hours before operations, ensuring full qualified crews and adherence to Flight Time Limitations and Industrial Agreements.

You will report to the Roster Maintenance Team Leader, start onsite at Wigmore House for three months of training, then transition to a hybrid model with a minimum of three days in the office each week, supporting global crew operations.

Qualifications

• Ability to work in a fast-paced operational environment.
• Willingness to learn policy and legislative agreements.
• Comfortable with ambiguity and working under time pressure.
• Detail-oriented with excellent organisational skills.
• Resilient under stress and able to solve problems quickly.
• Logical thinker with idea-generation ability.
• Strong business English, both spoken and written.
• Team player.

Responsibilities

• Manage Flight Crew and Cabin Crew rosters from publication to 72 hours prior.
• Ensure rosters comply with Flight Time Limitations and Industrial Agreements.
• Record crew irregularities and escalate to the relevant department.
• Stay up to date on legislative requirements and Scheduling Agreements to protect operations.

Skills

Fast-paced work

Policy familiarity

Ambiguity tolerance

Organisational skills

Business English

Job description

TUI Group is the world’s number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles.

The Roster Maintenance Executive is an exciting role within the TUI Airline Northern Region Crew Planning team. As part of the Roster Maintenance team you will be responsible for ensuring all Flight Crew and Cabin Crew rosters are maintained post publication through to the operational window (72 hours prior to day of operation), adhering to compliance requirements of industry regulations, legislation & industrial agreements, whilst also providing outstanding customer service to our crew communities.

In this role, you will report to the Roster Maintenance Team Leader.

During the first three months, the role will be based onsite at Wigmore House for initial training. Following this period, the position will transition to a hybrid model, requiring a minimum of three days in the office each week.

Applications close 6 September 2026

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, generous travel benefits, extensive health & wellbeing support, and more
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

ABOUT THE JOB

As the Roster Maintenance Executive, you will be responsible for:

• The Flight Crew and Cabin Crew rosters from the point of roster publication through until 72 hours prior to the day of operation, ensuring a full and properly qualified complement of crew operate each flight
• Ensuring each flight is operated in accordance with the relevant Flight Time Limitations and Industrial Agreements in place at the time
• Ensuring that any crew irregularities and violations are recorded and brought to the attention of the relevant department
• Remaining up to date on all legislative requirements and Scheduling Agreements so that this knowledge can be applied to help find creative solutions to protect the operations, whilst remaining within all legal requirements and ensuring our customers get away on holiday on time.

ABOUT YOU

• Ability to work in a fast-paced operational environment
• Able to learn and work with policy and or legislative agreements
• Comfortable with ambiguity and working under pressure in a reactive environment
• Process and detail orientated with excellent organisational skills
• A stress resilient person that finds energy in solving problems under time pressure
• A logical thinker with the ability to generate ideas and alternatives
• Excellent communication skills with the ability to influence
• Ability to work as part of a team
• Role requires strong business English, both spoken and written.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.

Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).