Roster Clerk - Stations - FTC/Secondment

TN United Kingdom; Bridgend; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Roster Clerk to join their Operational Resourcing Team. This role is crucial for maintaining efficient train operations, focusing on roster preparation and updates. While not customer-facing, strong communication skills are essential for liaising with internal and external stakeholders. The ideal candidate will possess excellent PC literacy, data entry skills, and a commitment to customer service excellence. This position offers a Monday to Friday schedule, making it an attractive opportunity for those seeking work-life balance.

Qualifications

• Excellent PC literacy and admin skills are essential.
• Strong communication and error-checking abilities required.

Responsibilities

• Assist the roster team in preparing and updating rosters.
• Support day-to-day operations of the stations resourcing team.

Skills

PC Literacy

Admin Skills

Data Entry

Verbal Communication

Written Communication

Customer Service

Job description

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Roster Clerk - Stations - FTC/Secondment, Bridgend

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Client:

Govia Thameslink Railway

Location:

Bridgend, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

6d0ddd781970

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Now recruiting a Roster Clerk (FTC/Secondment) for our Operational Resourcing Team

The Roster Clerk works at the heart of our Resourcing Team, responsible for assisting the roster team in the preparation and updating of the rosters. Your role will focus on supporting the entire stations resourcing team in all aspects of their day-to-day operations. Although you won't be customer facing, your customer service skills will be vital for communication with internal and external stakeholders.

To succeed in this role, you'll need excellent PC literacy and Admin skills, with the ability to input data quickly and accurately. Our Roster Clerk is an integral part of the team behind running our trains, which keep passengers moving across our network. Our trains operate at all hours, day and night, but this role offers Monday to Friday Office Hours.

You will need excellent verbal and written communication skills, with strong error checking abilities and the capacity to work under tight deadlines. Customer service excellence has been a core part of your work approach for many years. Knowledge or experience of the UK passenger rail industry is highly beneficial but not essential.