Roster Clerk

Randstad Cpe London; Swindon; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Final-salary pension scheme

Enhanced maternity & paternity pay

Ongoing training and development

Life assurance scheme

Flexible benefits including healthcare

Job summary

Heavy Haul Rail is seeking a highly organised Roster Clerk in Swindon to plan and deploy train crews and operational staff safety and efficiently. You will work with Control, depot teams and operations to maintain rosters compliant with fatigue management and workforce agreements.

Key tasks include producing base and weekly rosters, issuing daily alteration sheets, and ensuring staff are trained and compliant.

Qualifications

• Experience in rostering, planning or operational resource allocation.
• Strong organisational skills with the ability to prioritise effectively.
• Excellent communication and interpersonal skills.
• Sound IT skills, including MS Office and operational systems.

Responsibilities

• Produce efficient base rosters and weekly rosters to support operational requirements.
• Prepare and issue daily alteration sheets for allocated depots.
• Ensure only trained, competent and compliant employees are rostered to duties.
• Manage annualised hours and support contractual obligations.
• Coordinate annual leave rosters for drivers and ground staff.
• Update rosters in response to timetable changes and operational requirements.
• Maintain accurate records using rostering, competency and industry systems.
• Liaise with Control and operational teams to ensure train coverage is maintained.
• Monitor fatigue-related alerts and take appropriate action.
• Reconcile roster changes to ensure worked hours are recorded.
• Arrange accommodation, hire vehicles and medical appointments as required.
• Provide cover across rostering function when needed.

Skills

Rostering

Planning

Attention to detail

Organisation

Communication

Problem solving

MS Office

Education

Good general education

Tools

Roster software

MS Office

IT literacy

Job description

Join our team: Roster Clerk

Together, we move what matters

We are at the start of something powerful. Heavy Haul Rail was created with a simple but transformative belief: the UK deserves a smarter, cleaner, more resilient freight future. And we have the opportunity to build it.

Every role in this business carries purpose. Whether you work in operational delivery, driving trains, engineering, or business support, the work you do contributes directly to reducing emissions, easing road congestion, strengthening supply chains and powering British industry. This is meaningful work, with real impact.

Who we are

Previously operating as Freightliner’s Heavy Haul business, we are now an independent company following CMA CGM Group’s acquisition of Freightliner UK’s Intermodal Logistics business in January 2026.

Heavy Haul Rail is the UK’s next‑generation rail freight partner built for a sector ready to evolve. We believe it’s time to move differently. Congested roads, rising emissions, fragile supply chains. These aren’t just logistical challenges; they’re environmental and economic wake‑up calls. We’re here to lead the modal shift, helping businesses transition from road to rail with confidence, clarity, and measurable impact.

We move 17 million tonnes of freight a year for customers in the industrial, energy and construction markets. The company operates 95 locomotives and over 1,000 wagons. Heavy Haul Rail’s team of 950 supports customer deliveries to over 100 locations across the UK, running 250 trains per week.

Heavy Haul Rail also supports the renewal and maintenance of the rail infrastructure and supports passenger train operators and rolling stock companies, including the provision of drivers and route conducting services.

But none of this happens without our people. We are looking for a highly organised and proactive Roster Clerk to join our team.

What You’ll Do

As a Roster Clerk, you will play a key role in ensuring our train crews and operational staff are planned and deployed safely, efficiently and in line with operational requirements. Working closely with Control, depot teams and operational colleagues, you will help keep our services running by producing and maintaining accurate rosters while ensuring compliance with company standards, fatigue management requirements and workforce agreements.

Key responsibilities include:

• Producing efficient base rosters and weekly rosters to support operational requirements.
• Preparing and issuing daily alteration sheets for allocated depots.
• Ensuring only appropriately trained, competent and compliant employees are rostered to duties.
• Managing annualised hours and supporting compliance with contractual obligations.
• Coordinating annual leave rosters for drivers and ground staff.
• Updating rosters in response to timetable changes and operational requirements.
• Maintaining accurate records using rostering, competency and industry systems.
• Liaising with Control and operational teams to help ensure train coverage is maintained.
• Monitoring fatigue‑related alerts and taking appropriate action.
• Reconciling roster changes to ensure worked hours are accurately recorded.
• Arranging accommodation, hire vehicles and medical appointments where required.
• Supporting wider planning activities and providing cover across the rostering function when needed.

What We’re Looking For

We’re seeking someone who thrives in a fast‑paced operational environment, has excellent attention to detail and enjoys solving problems while balancing multiple priorities.

You will ideally have:

• A good knowledge of freight train operations and railway geography.
• Experience of rostering, planning, scheduling or operational resource allocation.
• Strong organisational skills with the ability to prioritise effectively.
• Excellent communication and interpersonal skills.
• Sound IT skills, including Microsoft Office applications and operational systems.
• Knowledge of driver and ground staff terms and conditions.
• The ability to work accurately under pressure while maintaining a focus on compliance and safety.
• A flexible and proactive approach to changing operational demands.
• A good standard of general education.

What Makes You Successful

You’ll be successful in this role if you:

• Demonstrate Heavy Haul Rail’s values in everything you do.
• Remain calm, professional and resilient under pressure.
• Understand the importance of confidentiality and trust.
• Take a customer‑focused approach and understand the importance of service delivery.
• Work methodically and consistently, following established processes and procedures.
• Collaborate effectively with colleagues across multiple departments.
• Take ownership of problems and seek practical solutions.

This post is subject to standard pre‑employment checks including employment references, medical & D&A screening, and successful DBS background checks.

Why Join Us?

Here, you’re not one small part of a big machine. You’re a key contributor with national significance and real‑world impact. We want our colleagues to feel proud of the work they do, connected to our mission and empowered to shape the future of this business. As part of Heavy Haul Rail, you can expect:

• Purpose that matters. Your work contributes to a cleaner, more efficient freight industry.
• Opportunity to shape what’s next. We’re new, agile and ready to do things differently; your ideas help build our future.
• A team that moves forward together. Collaboration, respect and shared ambition define how we work.
• A commitment to excellence. We deliver with pride, precision and professionalism.
• Room to grow. Your development fuels our momentum.

Our perks and benefits

Our people are our most important asset. We strive to empower our employees, ensuring they are trained and competent, fit for work, always informed, and completely engaged in our culture that places safety and wellbeing firmly at the heart of everything we do.

We are looking for committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return, we can offer considerable career progression and a rewarding career in an award‑winning team alongside:

• Competitive pay
• Fantastic final‑salary pension scheme after an initial qualifying period
• Enhanced maternity & paternity pay
• Opportunities for ongoing training and development
• Access to the company’s life assurance scheme
• A flexible benefits package designed to support both your work and home life, including healthcare reimbursements and savings on major purchases

We know where we’re heading. We know why it matters. Now, it’s time to move, to make it real, together.

For queries contact [e-mail]

Shaping tomorrow. Starting today

The future we want to build won’t happen on its own; we have to move it forward, together. Heavy Haul Rail has the purpose, the ambition and the opportunity to reshape how Britain moves. Whatever our roles, we are collaborators, creators and custodians of a better future. This journey starts with what we choose to do today, tomorrow and every day after that.

Our values are:

• Make Every Mile Matter: We act with intention and responsibility, knowing our work shapes a cleaner, stronger future for the UK.
• Build Boldly: We use our entrepreneurial spirit to challenge legacy thinking and design better ways forward, for our customers, our industry and each other.
• We Move As One: We collaborate with trust, respect and shared momentum, because progress is a team sport.
• Deliver With Certainty: We stand behind our work. We’re reliable, precise and accountable in everything we do.
• Fuelling The Future: We invest in our people and our potential, championing learning, curiosity and continuous improvement.