Room Service Waiter/Waitress

Park Plaza; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hotel chain in London seeks a Room Service Waiter/Waitress to provide efficient service and exceed guest expectations. This role requires previous experience in hospitality and flexibility to work shifts. The position offers competitive pay and multiple employee benefits, making it an excellent opportunity for those passionate about the hospitality industry.

Benefits

Discounted hotel room rates

50% F&B discount

Wellness days

Employee Assistance Programme

Annual Staff parties and events

Qualifications

• Previous experience as a Waiter/Waitress in a hotel is required.
• Fully flexible to work shifts on a rota basis.
• Passionate about exceeding guests’ expectations.

Responsibilities

• Take orders and deliver food & drinks to guest bedrooms.
• Ensure the restaurant runs smoothly.
• Deliver memorable experiences to guests.

Skills

Efficient service delivery

Excellent communication

Flexibility

Attention to detail

Experience in hospitality

Job description

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Room Service (In-Room Dining) Waiter/Waitress for Park Plaza Riverbank London Hotel

At Park Plaza, first-class service and delicious food and drinks are as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these as a Room Service (In-Room Dining) Waiter/Waitress are so important.

Park Plaza Riverbank London Hotel is one of our largest hotels with 645 bedrooms and a very busy Room Service operation.

As our Room Service Waiter/Waitress, you will receive:

• Salary: £13.04 per hour plus service charge - Up to £15 per hour inclusive of service charge
• Subsidised travel arrangements after midnight
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for our Room Service Waiter/Waitress, who:

• Will take orders and deliver food & drinks to the guest bedroom in an efficient and friendly manner
• Is fully flexible to work in shifts on a rota basis including Room Service Breakfasts.
• Ensures our restaurant runs smoothly, delivering memorable experiences
• Is passionate about exceeding guests’ expectations
• Has previous experience as a Waiter/Waitress in a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.