Room Attendat Casual position

Leonardo Hotels; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Special hotel room rates across the UK

Company-wide recognition vouchers

Wellbeing and training programmes

Progression and training pathways

Job summary

Leonardo Hotels is seeking a Room Attendant to support the Housekeeping team in delivering clean, well-presented bedrooms and bathrooms for guests. You will help uphold the hotel’s service standards and act as an ambassador for the Leonardo Hotels estate, while respecting colleagues and guests alike.

The role offers flexible working conditions with overtime opportunities and comprehensive training to ensure confidence in delivering a high standard of guest rooms.

Responsibilities

• Refresh towels and linen as required
• Strip and make beds
• Report maintenance issues and safety hazards
• Work as part of a vibrant team to exceed guest expectations

Job description

The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Here are some of the key responsibilities for a Room Attendant:

• Refreshing of all towels and linen as required
• Stripping and making beds
• Reporting any maintenance issues and safety hazards
• Working as part of a vibrant team to exceed our guests' expectations.

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!