Room Attendant - Zero Hours

Levy; Nottingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Levy as a Room Attendant at Eastwood Hall, ensuring the highest cleaning standards in hotel bedrooms and public areas. Engage with guests while maintaining cleanliness and operational efficiency. With competitive pay and excellent benefits, this role offers an inclusive culture and ongoing career development.

Benefits

Healthcare benefits including dental and optical

Annual healthcare check and wellbeing discounts

Entertainment, shopping, and travel discounts

Meals on duty

Pension scheme

Life assurance

Ongoing training and career development

Qualifications

• Ability to follow COSHH regulations related to cleaning.
• Experience in a hotel or hospitality environment is beneficial.

Responsibilities

• Service rooms and public areas to high standards.
• Report maintenance faults and guest requests.
• Participate in daily training sessions and adhere to safety procedures.

Skills

Attention to detail

Teamwork

Communication

Job description

We are seeking a Room Attendant for Eastwood Hall, part of The Venues Collection.

£12.60 Per Hour

Contract - Zero Hours

As a Room Attendant, you will ensure all hotel bedrooms, corridors, and public areas are cleaned, prepared, and maintained to the highest standards.

DUTIES AND RESPONSIBILITIES

• Service rooms allocated by the housekeeper to the standards specified in the Housekeeping Standards.
• Carry out routine and periodic cleaning in allocated areas, as directed by Supervisors.
• Strictly adhere to all COSHH regulations pertaining to cleaning chemicals.
• Report maintenance faults in rooms to the Housekeeper management.
• Keep corridors clean and dispose of dirty linen, trays, and equipment safely.
• Report missing items, e.g., bathrobes, extra blankets, to the Floor Housekeeper.
• Pass on guest requests to the Housekeeper management.
• Report guest illness to the Housekeeper management.
• Report any suspected smoking in bedrooms to the Supervisor.
• Hand in lost property to the Housekeeper management, ensuring valuables are kept safe.
• Report suspicious persons and keep guest rooms locked at all times.
• Deliver items to guest bedrooms as required, e.g., laundry and dry cleaning.
• Assist public area cleaners if needed.

The Venues Collection Way

• Maintain the correct uniform standard and adhere to hotel policies and procedures.
• Attend staff meetings to understand hotel and department objectives.
• Work as part of the team to achieve hotel goals.
• Be familiar with hotel services and facilities.
• Attend daily briefings and organize tasks efficiently.
• Act professionally and politely with guests, using positive body language.
• Check customer satisfaction and address further needs.

Training & Development

• Attend daily training sessions to enhance personal development and role performance.
• Participate in fire, hygiene, health & safety training, applying knowledge in the workplace.

Health & Safety

• Follow health & safety procedures, including fire evacuation protocols.
• Ensure proper procedures when entering guest rooms.
• Report accidents and hazards promptly.
• Keep all personal and guest information confidential.
• Manage hotel keys responsibly.
• Comply with relevant legislation and policies.

Benefits Offered:

• Healthcare benefits including dental, optical, and therapy treatments.
• Annual healthcare check and wellbeing discounts.
• Entertainment, shopping, and travel discounts.
• Meals on duty, pension scheme, life assurance, and employee assistance programs.
• Additional leave for maternity, birthdays, and other family benefits.
• Ongoing training, career development, and support for professional subscriptions.

At Levy UK & Ireland, we value diversity and promote inclusion, ensuring all individuals are respected and empowered. Our team reflects a variety of backgrounds, experiences, and perspectives, which drives our success. We welcome candidates from all walks of life to join us in creating a supportive and equitable work environment.

Join us to be part of a vibrant, inclusive culture and grow your career with industry leaders, enjoying competitive pay, excellent perks, and development opportunities at one of the UK's biggest businesses.

Job Reference: com/2406/94199001/52746237/SU #Venues Collection

We are committed to fostering an environment where every individual can be themselves and advance their careers, respecting and celebrating diverse talents, beliefs, backgrounds, and abilities.