Room Attendant -Probationary rate

InnVest Hotels; Kingston upon Thames; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel is seeking a Housekeeping Room Attendant to ensure guest rooms are cleaned and serviced to the highest standards. The role requires a commitment to quality service and teamwork, with responsibilities including maintaining cleanliness and assisting guests. Ideal candidates will possess strong organizational skills and a flexible attitude towards shifts.

Qualifications

• Previous hotel cleaning and customer service experiences are an asset.
• Flexible attitude to scheduled shifts.

Responsibilities

• Clean and service assigned guest rooms according to hotel procedures.
• Maintain room attendant cart and replenish items as required.
• Adhere to all health and safety guidelines.

Skills

Customer Service

Organizational Skills

Time Management

Interpersonal Skills

Self-Motivated

Job description

Holiday Inn Kingston
2 Princess Street
Kingston, ON K7L1A1, CAN

Holiday Inn Kingston
2 Princess Street
Kingston, ON K7L1A1, CAN

The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following:

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

• Previous hotel cleaning and customer service experiences are an asset
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period
• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays
• Flexible and energetic with the ability to work under pressure
• Literacy skills – reading, writing, and oral
• Outstanding organizational, time management, and interpersonal skills
• Work well independently and in a team environment with minimum supervision
• Self-motivated, honest, creative, capable of working in a team environment