Room Attendant – Jumeirah Carlton Tower

Jumeirah Carlton Tower; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prestigious hotel in London is seeking a Room Attendant to ensure cleanliness and maintenance of guest areas. The ideal candidate has experience in a luxury property, is a team player, and possesses a keen eye for detail. Join a supportive workplace with opportunities for professional development and competitive benefits.

Benefits

Colleague discounts on food and beverage

Health care and insurance benefits

Meals on Duty

Qualifications

• Previous experience in a 5* star luxury property preferably in London.
• Demonstrated professionalism in interactions with guests and staff.
• A keen eye for detail is crucial for maintaining high standards.

Responsibilities

• Ensure all areas are cleaned and maintained to the required standard.
• Report any incidents immediately to the supervisor.
• Assist in maximizing productivity for the department.

Skills

Team player

Attention to detail

Professionalism

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.

The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.

About the Job

An opportunity has arisen for a Room Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

• To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings.
• To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
• To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
• To assist in maximising productivity for the Department.

About You

An exciting opportunity has arisen for a Room Attendant to join Jumeirah Carlton Tower.

• Previous experience in a 5* star luxury property preferably in London.
• The ideal candidate should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel.
• Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel.
• Previous experience as Housekeeping Porter desirable.
• A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Dry Cleaning of uniform or Business attire
• Meals on Duty
• Employee Assistance Program
• Wellness Benefits – Chiropodist, Flu Jabs, and more