Room Attendant - ILH Group - Trial Shift

Imperial London Hotels; Greater London; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

ILH Training Academy

Uniform dry-cleaning

Season Ticket Loan

Workplace Pension

Staff discounts (hotel)

Job summary

Imperial London Hotel Group is seeking a committed Room Attendant to join our housekeeping team in London. The role involves servicing a minimum of 18 rooms, preparing trolleys, making beds, and ensuring our guests have a spotless, comfortable stay.

We offer a 40-hour weekly rota across seven days, with comprehensive benefits and opportunities for progression within our housekeeping team. Prior cleaning experience is preferred, and flexibility to work varying shifts is essential.

Qualifications

• 1 year of professional cleaning experience.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to lift up to 30 lbs and stand for extended periods.
• Attention to detail and team-oriented mindset.
• Basic English for communication and safety.
• Familiarity with smartphone task-tracking apps.

Responsibilities

• Service a minimum of 18 rooms per shift.
• Prepare trolleys, strip and make beds, clean bathrooms, and vacuum.
• Restock supplies and attend to guest requests (e.g., irons, linens, pillows).

Skills

Cleaning experience

Shift flexibility

Physical fitness

Teamwork

Basic English

Smartphone apps

Job description

Hotel Room Attendants - 2 Hour Trial Shift

Imperial London Hotel Group

40 Hours (5 Days out of 7 days weekly rota)

£26,437.00 - £28,988.00 + Benefits

Do you take pride in cleaning and creating spotless spaces? Are you detail-oriented, organised, and enjoy working in a team? Do you thrive in a fast-paced environment?

We are seeking a committed and diligent Cleaner/Room Attendant to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and unforgettable stay. Your responsibilities will include servicing a minimum of 18 rooms, preparing trolleys, stripping and making beds, cleaning bathrooms, vacuuming, restocking supplies, and attending to reasonable guest requests such as delivering irons, linens, or pillows.

Why Join Us?

Whether you have experience in housekeeping or are looking to start a new career, we offer a range of roles for you to progress on from Room Attending. Such as Housekeeping Supervisor, and Housekeeping Manager, with clear progression paths and ongoing training. Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Essential

What we’re looking for:

• 1 Year of Professional Cleaning Experience, ideally as a Room Attendant/Public Area Attendant in a hotel.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.
• Attention to detail
• Team-oriented attitude
• Basic understanding of English for team communication and safety purposes.
• Basic understanding of smartphone technology for tracking your housekeeping tasks on an app.

Desirable (Not Required But a Plus)

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed-making techniques and materials.

What You'll Get In Return

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

About Us

You can explore additional benefits here. With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter,