Room Attendant - Casual

Radisson Hotel Group; Southend-on-Sea; On-site; GBP 18,000 - 23,000; Full time

Job summary

Rejoignez l'équipe dynamique de Radisson Hotel Group en tant que Room Attendant, où vous jouerez un rôle essentiel dans la création d'expériences exceptionnelles pour les clients. Ce poste met l'accent sur un service attentif, la propreté impeccable et la satisfaction du client, tout en offrant des opportunités de développement personnel et professionnel.

Benefits

Options de développement professionnel

Repas gratuit lors du service

Uniforme fourni

Pension contributive et assurance vie

Accès gratuit aux installations de loisirs, piscine et gymnase

28 jours de congé pour les employés à temps plein

Qualifications

• Passionné par la création d'un service extraordinaire.
• Capacité à travailler en équipe pour garantir la satisfaction des clients.
• Expérience dans un rôle similaire souhaitée mais non essentielle.

Responsibilities

• Assurer des normes élevées de propreté et d'accueil des clients.
• Travailler de manière proactive pour garantir la satisfaction des clients.
• Être attentif à la présentation et à la propreté des chambres.

Skills

Flexibilité

Créativité pour résoudre les problèmes

Compétences en communication verbale

Souci du détail

Attitude positive

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Room Attendant to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Room Attendant

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where applicable

The Room Attendant Role

Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Room Attendants love keeping up appearances!
• You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department

As Room Attendant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Room Attendant

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Stylish accommodation close to the seaside, our hotel in Southend-on-Sea, Park Inn by Radisson Palace, offers comfortable rooms with scenic views for your stay in this popular seaside resort town. Adventure Island and Southend Pier, the town’s major landmark, are just a six-minute walk from our hotel.

Our vibrant Southend-on-sea hotel offers comfort in the city centre with 137 comfortable and spacious guest rooms, dining in our colourful restaurant and bar and versatile meeting spaces which can accommodate a variety of business events, social functions and weddings.

Skills

Fast-Paced Experience