Overview
As a Guestroom Attendant, you'll play a key role in ensuring our guests feel comfortable and well cared for during their stay. You will be responsible for cleaning and servicing guest rooms to the highest standards, maintaining cleanliness and presentation across the property, and helping to create a welcoming and relaxing environment for all our guests.
Responsibilities
- Clean and reset guest rooms to brand standards
- Change bed linens, make beds, and replenish towels and amenities
- Vacuum carpets, dust furniture, and clean bathrooms
- Report maintenance issues and lost property promptly
- Ensure housekeeping carts and storage areas are kept clean and organized
- Deliver guest requests with efficiency and a warm attitude
- Previous housekeeping or cleaning experience preferred, but not essential - full training provided
- Strong attention to detail and high cleanliness standards
- A friendly, polite, and helpful attitude
- Ability to work independently and as part of a team
- Flexibility to work mornings, weekends, and holidays as needed
Benefits
- Hotel Service Charge.
- Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.
- Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day.
- Shuttle bus service from the hotel between Fleet & Church Crookham.
- Holiday entitlement increases with years of service up to 33 days off.
- Bupa dental plan available after 6 months of service.
- Opportunities to build a successful career with global potential.
- Free uniform dry cleaning available.
- Annual themed employee party and many social, charitable & sporting events throughout the year.
- Access to Wagestream - salary advance benefit.
- Employee recognition programmes.