Room Attendant

Lime Wood; Winchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A boutique country house hotel in the New Forest is seeking a Room Attendant to join the housekeeping team. Responsibilities include cleaning guest rooms and bathrooms, providing efficient service, and maintaining high cleanliness standards. This is a physically demanding role, and training will be provided. A proactive attitude and attention to detail are essential. The hotel offers a supportive environment and various employee perks.

Benefits

Meals on duty

35% discount on food and treatments

Access to learning opportunities

Employee discount scheme

Additional perks

Qualifications

• Previous housekeeping or cleaning experience is beneficial but not essential.
• Physically demanding role requiring standing for long periods.
• High standards of service and a proactive attitude are essential.

Responsibilities

• Cleaning and preparing guest rooms including changing bed linens.
• Cleaning bathrooms and replenishing guest supplies.
• Providing friendly and efficient service to guests.

Skills

Attention to detail

Ability to lift and move furniture

Friendly service attitude

Job description

Lime Wood Hotel is seeking a dedicated Room Attendant to join our housekeeping team at our award-winning, boutique 33-bedroom country house located in the heart of the New Forest National Park. Our hotel offers a laid-back luxury experience, featuring renowned chefs Angela Hartnett and Luke Holder, a wellness spa, and uniquely designed rooms with stunning views.

About the role:

1. Cleaning and preparing guest rooms, including changing bed linens, dusting, polishing surfaces, hoovering, and mopping floors.
2. Cleaning bathrooms and replenishing guest supplies such as robes and towels.
3. Providing friendly and efficient service to guests, ensuring rooms are turned around promptly and consistently.
4. Supporting the housekeeping team collaboratively and assisting with cleaning of public areas when required.
5. Maintaining a clean and organized stock room, reporting any discrepancies.
6. Noticing and reporting any maintenance issues or room snags to management.

About you:

• Previous housekeeping or cleaning experience is beneficial but not essential, as full training will be provided.
• This role is physically demanding, requiring standing for long periods, and the ability to lift and move furniture and linens.
• A proactive, motivated attitude and high standards of service are essential.

Why join us?

We prioritize work-life balance, fostering a supportive environment where compassion, patience, and consideration are core values. We aim to support our team in achieving their goals and maintaining high standards.

Perks & Benefits:

• Meals on duty with the best staff food in the industry.
• 35% discount on food, beverages, and treatments at our hotel.
• Access to a range of learning and development opportunities.
• Employee discount scheme with access to over a hundred daily rewards, including free meals at major UK restaurants, movie tickets, and high street brands.
• Additional perks and benefits to enhance your work experience.

For more information about our perks, visit the 'Why join us' section on our careers webpage: jobs.limewoodhotel.co.uk/whyjoinus.

Please note, this role is physically demanding and requires a proactive attitude towards maintaining high standards of cleanliness and guest service.