Room Attendant

Leonardo Hotel Chester; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company is seeking a Room Attendant to support the Head Housekeeper in maintaining cleanliness and presentation in the hotel. Responsibilities include refreshing towels and linens, making beds, and reporting maintenance issues. The position offers flexible working conditions, training, and the opportunity for overtime. Ideal for those who enjoy teamwork and are committed to providing excellent guest experiences.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Talent referral scheme with bonuses

Access to Company Pension Scheme

Ongoing job-related training programs

Qualifications

• Experience in housekeeping or similar role preferred.
• Ability to work flexible hours including weekends.
• Willingness to learn and accept training.

Responsibilities

• Refresh towels and linen as required.
• Strip and make beds.
• Report maintenance issues and safety hazards.
• Work as part of a vibrant team.

Skills

Attention to detail

Teamwork

Time management

Job description

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Be Yourself – Be a Bold Team Player – Be Leonardo

As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Here are some of the key responsibilities for a Room Attendant:

• Refreshing of all towels and linen as required
• Stripping and making beds
• Reporting any maintenance issues and safety hazards
• Working as part of a vibrant team to exceed our guests’ expectations.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
• Be yourself!
• Bring your positive energy to work with you every day
• Build a great rapport with the team members around you

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!