Room Attendant

Accor Hotels; ST Andrews; On-site; GBP 18,000 - 25,000; Full time

Job summary

Accor Hotels is looking for a dedicated housekeeper to join Fairmont St. Andrews, one of the UK’s premier luxury hotels. This role includes room cleaning, ensuring guest privacy, and engaging with visitors to enhance their experience. Successful candidates will enjoy competitive pay, on-the-job training, and various employee benefits.

Benefits

Competitive salary

Staff shuttle service to/from St Andrews

Complimentary staff canteen

50% off dining in Food and Beverage outlets

Employee rates for Spa treatments and green fees

Access to gym and pool services

Growth opportunities

On-the-job training

Regular social events

Qualifications

• Previous experience in a similar role is an asset.
• Enthusiasm to develop skills and knowledge.

Responsibilities

• Daily cleaning of rooms to meet service standards.
• Engage with guests to enhance their stay.
• Work independently and as part of a team.

Skills

Organizational Skills

Time Management

Reliability

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

What you will be doing:

• Daily cleaning of rooms, ensuring that all specified areas are cleaned and presented within the allocated time frame in line with our service standards
• Take ownership of guests privacy and be respectful of guests belongings, while completing stayover services to the required cleaning standard.
• Work independently and as a team to provide flawless service to all of our guests
• Go above and beyond to engage with guests and feel motivated to make their stay special
• Multi-task and work in a fast-paced environment
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous experience in a similar role is an asset
• Excellent organizational skills and time management
• Highly responsible and reliable
• Enthusiasm to develop your skills and knowledge

Your team and working environment:

• Working a fast-paced team environment
• Shifts will be during the day and weekend
• Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Additional Information

What is in it for you:

• Competitive salary
• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events