Room Attendant

Recruit Genie; St Albans; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Learning & Development

Health & Wellbeing platform

Health care cash plans

Staff meals and parking

Discounted food & beverage

Job summary

Sopwell House in Hertfordshire is seeking a Room Attendant to maintain impeccable guest rooms and bathrooms. This casual, on-site role suits someone with a keen eye for cleanliness and guest-ready presentation, working within our dedicated housekeeping team.

Flexibility with shifts and a friendly, proactive approach are valued. Join us for a welcoming environment with development opportunities, staff benefits, and a strong team spirit at Sopwell House.

Qualifications

• Experience in cleaning or housekeeping roles, with attention to detail.
• Good spoken and written English for guest and colleague communication.
• Approachable and friendly manner with a helpful attitude.
• Strong teamwork and willingness to support others.
• Excellent multi-tasking and staying organized in a busy environment.

Responsibilities

• Deliver high standards of cleanliness and presentation in guest bedrooms and bathrooms.
• Be part of the housekeeping team, focusing on detail and consistency.
• Take ownership of assigned rooms and service them efficiently.
• Assist with replenishing linens and amenities and support with deep-cleaning tasks.
• Respond promptly to guest requests to ensure a seamless stay.

Skills

Cleaning experience

English level

Friendly demeanor

Team player

Multi-tasking

Job description

Room Attendant

Casual position

Shifts typically vary between 8:30 am - 7:00 pm

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious 5-star, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.

Your role in our family:

• Deliver exceptional standards of cleanliness and presentation within guest bedrooms and bathrooms, ensuring every space is perfectly prepared to welcome our guests


• Take pride in being part of our dedicated housekeeping team, where attention to detail, consistency, and teamwork define everything we do


• Take ownership of assigned rooms, ensuring they are serviced efficiently and to the highest standards at all times


• Support the wider housekeeping operation by replenishing linens and amenities, maintaining stock levels, and assisting with deep-cleaning tasks when required


• Respond promptly and professionally to guest requests, helping to create a seamless and memorable stay

What we're looking for

• Previous experience in a cleaning, housekeeping, or similar role, with a strong eye for detail.


• A good level of English, both written and spoken, to communicate confidently with guests and colleagues.


• A naturally approachable and friendly manner – you enjoy helping others and creating a welcoming environment.


• A true team player attitude, supporting and uplifting those around you.


• Strong multi-tasking skills – staying calm and organised even when things get busy.

The best bit:

• Learning and Development: Access our digital learning platform, and various courses to enhance your knowledge and skills


• Health & Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.


• Health care cash plans: take advantage of our Health Care cash plan benefits, including 24-hours access to a GP.


• Discounted food and beverage, accommodation and spa for you and your family


• Discounts on Spa treatments and Spa days in our award-winning Cottonmill Spa


• Discount on Spa products


• Refer a Friend Scheme: earn up to £1,000 referral fee when you recommend someone to work with us


• Preferred Hotel Group discounted global hotel rates


• Free staff meals and parking

Equal Opportunities

We're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [e-mail]

Right to Work

Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.

Next Steps

If you're shortlisted, we'll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in-person interview.