ROOM ATTENDANT

Accor Hotels; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

A prestigious hotel in Manchester seeks a service-minded Room Attendant to deliver high-quality hospitality. This role emphasizes excellence in guest service and hospitality standards, providing a welcoming atmosphere for guests and ensuring immaculate room conditions. A desire to learn and a positive attitude will thrive in this vibrant environment.

Qualifications

• Passion for delivering personalized customer service.
• Excellent communication and problem solving skills.
• Ability to engage with guests genuinely.

Responsibilities

• Prepare and pamper clientele to create a welcoming experience.
• Ensure immaculate guestroom cleanliness.
• Interact thoughtfully with guests and anticipate their needs.

Skills

Customer Service

Communication

Organizational Skills

Problem Solving

Team Player

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS"

Company Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!

Job Description

We are seeking a service-minded ambassador for the Room Attendant/Housekeeping position.

What you will be doing:

● Using your passion for guests and your attention to detail, you will be preparing and pampering our clientele with the highest level of service creating their “home away from home.” You will create a “feel welcome” experience for all who enter our doors.

●Your passion for excellence will ensure the highest level of guestroom cleanliness and immaculate preparation of our Sofitel Bed Concept for an exceptional sleep experience.

●You will interact with our guests and respond thoughtfully and independently while creating memorable experiences. You will exercise good judgment and a strong intuition to anticipate their needs.

Qualifications

• Your experience and skills include:

  ● Passion for delivering personalized customer service and a strong commitment to creating the desired guest experience for all.

  ● Excellent communication, organizational and problem solving skills. An ability to work under pressure while maintaining a sense of poise and professionalism.

  ●An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members

  ● A positive, can-do, team player attitude. A strong desire to support and assist your department and other hotel colleagues, and help them navigate and overcome roadblocks and obstacles.

  ● A desire to learn and grow and a fast paced, chic, exciting environment!

Additional Information

Your team and working environment:

• Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
  
• We recognize and celebrate team and individual successes

• A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.