Room Attendant

Firmdale Hotels; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the luxury hospitality sector seeks a Room Attendant for The Soho Hotel. This role involves maintaining and cleaning uniquely styled rooms, ensuring the highest standards are met. Candidates should have excellent attention to detail and be passionate about customer service, joining an award-winning team.

Benefits

Discounts & Perks Platform

Wage Stream

Paid overtime

Flexibility

No split shifts

Uniform and meals provided

Uniforms dry cleaned

Discounted personal dry cleaning

Social events, wellbeing and team activities

Award-winning training opportunities

Responsibilities

• Ensure rooms are cleaned and maintained to a perfect standard.
• Work as part of a team in a high-pressure environment.

Skills

Attention to detail

Customer service

Organisational skills

Communication

Ability to work under pressure

Teamwork

Job description

We have an exciting opportunity for a Room Attendant to join our highly successful team here at The Soho Hotel. Your main responsibility will be ensuring that our uniquely styled rooms are cleaned and maintained to a perfect standard.

We are therefore looking for someone who has an eye for detail and is willing to work as part of a team. Every one of our bedrooms is designed differently, which will offer variety in your day.

What we Offer:

• Discounts & Perks Platform
• Wage Stream – An employee app to stream your wages before payday
• Paid overtime
• Flexibility
• No splits shifts
• Uniform and meals provided
• Uniforms dry cleaned
• Discounted personal dry cleaning
• Social events, wellbeing and team activities
• Award-winning training opportunities and career development
• Fully funded English lessons
• One paid volunteering day per year
• Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
• And much more!

What you Need:

• Ability to work under pressure
• Demonstrate excellent attention to detail
• Passionate about providing excellent customer service
• Organisational and Communication Skills
• Ability to work within a team

Why join Firmdale Hotels?

Firmdale Hotels is an international award-winning group comprising 10 high-end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades:

• Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
• Manager of the year - Laura Sharpe, Cateys 2018
• Hotel of the year - Group - Cateys 2018

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.