Room Attendant

HC Facility Management Limited; Greater London; Vor Ort; GBP 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Daily complimentary lunch

Bank holiday pay (double)

Staff events

Career progression opportunities

Full training

Recognition and incentives

Up to 28 days paid holiday

Paid overtime

Zusammenfassung

HotelCare is seeking a dedicated Room Attendant to uphold high cleanliness standards across hotels nationwide. You will clean rooms, bathrooms, change beds, and restock supplies while maintaining a friendly attitude with guests and colleagues.

The role requires attention to detail, reliability, and the ability to work as part of a fast-paced team, including weekends and bank holidays. Full training and career progression opportunities are provided.

Qualifikationen

• Experience in a similar role within hospitality is preferred.
• Able to lift and stand for extended periods.
• Capable of working flexible shifts including weekends and bank holidays.

Aufgaben

• Clean rooms and bathrooms, make beds, replenish linen and guest supplies.
• Be friendly, approachable and helpful with guests and team members.
• Meet deadlines and attend team meetings.
• Report any room damage to supervisors.
• Follow Health and Safety procedures when handling cleaning chemicals.

Kenntnisse

Physical ability

Teamwork

Time management

Attention to detail

Flexibility

Customer service

Jobbeschreibung

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:

HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• A daily complimentary lunch.
• Double pay for selected bank holiday's.
• Participation in staff events.
• Career progression opportunities.
• Full training.
• Recognition and incentives.
• Up to 28 days paid holiday.
• Paid overtime.

Job Overview:

HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.

Job Description

Key Responsibilities

• Cleaning rooms, bathrooms, making beds as well as replenishing linen and guest supplies.
• Being friendly, approachable and helpful with customers and team members.
• Working to deadlines.
• Attending team meetings and sharing ideas.
• Attention to detail, reporting any room damage to supervisors.
• Flexibility to perform other duties as required.
• The ability to work a variety of shifts including weekends, days, afternoons, evenings and bank holidays.
• Awareness of all Health and Safety procedures within the hotel, including the use of cleaning chemicals.

Person specification

Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.