Room Attendant

Klarent Hospitality Limited; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hotel company seeks enthusiastic individuals for various roles, focusing on cleanliness and guest interactions. Candidates should be eager to learn, team-oriented, and flexible. Join a reputable brand offering excellent benefits and career development opportunities.

Benefits

Meals provided during shifts

Sales incentives and rewards

Discounted hotel stays

Flexible holiday options

Pension enrollment

Fully funded apprenticeships

Long service recognition cash bonus

Qualifications

• Passionate and eager to learn.
• Committed to delivering exceptional customer experiences.

Responsibilities

• Greet guests warmly and professionally.
• Clean assigned bedrooms and public areas, replenishing supplies.
• Handle guest complaints efficiently.

Skills

Team player

Good communication

Positive attitude

Job description

Would you like to work for a company that offers:

• £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
• Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up

Benefits when you join us include:

• Meals provided during shifts
• Sales incentives and rewards for initiative
• Discounted or free use of leisure facilities – “Hotel specific”
• Free parking – “Hotel specific”
• Discounted hotel stays or free stays as rewards & recognition incentives
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual holidays including Bank Holidays, with options to buy additional holidays
• Pension enrollment

Are you a good fit?

• Passionate and eager to learn
• Positive attitude and guest-focused
• Friendly and caring
• Team player
• Ambitious and hardworking
• Behaviors that align with company values
• Good communication and grooming standards
• Flexible to work mornings, afternoons/evenings, and weekends
• Committed to delivering exceptional customer experiences

About the Role:

• Greet guests warmly and professionally
• Clean assigned bedrooms, bathrooms, and public areas, replenishing supplies as needed
• Report defects to the Head of Department
• Handle guest complaints efficiently and courteously
• Collaborate with colleagues to enhance guest experience
• Maintain knowledge of SALT and contribute to department scores
• Follow company procedures and checklists
• Manage your rota and ensure trolley and caddy are stocked
• Minimize wastage without compromising standards
• Be energy conscious, turning off lights and equipment when not in use
• Develop skills through training and teamwork