Room Attendant

HC Facility Management Limited; Glasgow; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free lunch

Bank holiday pay

Staff events

Career progression

Training provided

Recognition & incentives

Paid holidays

Overtime pay

Job summary

HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.

You will be responsible for cleaning rooms and bathrooms, making beds, replenishing linen and guest supplies, and providing friendly, helpful service to guests and colleagues

Qualifications

• Experience in hospitality housekeeping preferred.
• Able to work weekends and shifts.
• Able to lift and stand for long periods.

Responsibilities

• Clean rooms and bathrooms, make beds, replenish linen and guest supplies.
• Be friendly, approachable and helpful with guests and team members.
• Work to deadlines.
• Attend team meetings and share ideas.
• Report any room damage to supervisors.
• Flexible to perform other duties as required.
• Work varying shifts including weekends, days, afternoons, evenings and bank holidays.
• Follow health and safety procedures when cleaning and handling chemicals.

Skills

Physical fitness

Teamwork

Time management

Attention to detail

Customer service

Flexibility

Integrity

Safety awareness

Job description

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• A daily complimentary lunch.
• Double pay for selected bank holiday's.
• Participation in staff events.
• Career progression opportunities.
• Full training.
• Recognition and incentives.
• Up to 28 days paid holiday.
• Paid overtime.

Job Overview:
HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.

Job Description
Key Responsibilities

• Cleaning rooms, bathrooms, making beds as well as replenishing linen and guest supplies.
• Being friendly, approachable and helpful with customers and team members.
• Working to deadlines.
• Attending team meetings and sharing ideas.
• Attention to detail, reporting any room damage to supervisors.
• Flexibility to perform other duties as required.
• The ability to work a variety of shifts including weekends, days, afternoons, evenings and bank holidays.
• Awareness of all Health and Safety procedures within the hotel, including the use of cleaning chemicals.

Person specification
Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.