Room Attendant

Malmaison; Exeter; On-site; GBP 12,000 - 20,000; Full time

Job summary

Malmaison is seeking a Room Attendant for their Exeter location. The candidate will be part of the housekeeping team, ensuring that all guest rooms are impeccably cleaned while interacting with guests. Experience is not required, but a positive attitude and a commitment to high standards are essential. Employees enjoy generous perks including discounted rates, healthcare plans, and opportunities for career development through apprenticeship programs. Join a passionate team dedicated to excellent hospitality in a vibrant environment.

Benefits

Heavily discounted staff room rates

35% off dining meals

Cycle to work scheme

Fully funded apprenticeship programs

Access to employee assistance programs

Complimentary anniversary stays

Qualifications

• A positive attitude and desire to make a difference within the hotel.
• Level of fitness to complete the role.
• Full training in the use of chemicals and equipment will be provided.

Responsibilities

• Ensure all guest bedrooms are cleaned daily to the highest standards.
• Interact with guests and maintain communication with the housekeeping team.
• Maintain cleanliness and tidiness in preparation for guests' arrivals.

Skills

Conversational English

Attention to Detail

Ability to Work Independently

Job description

Purchased 2015

60 Bedrooms

55-seater Bistro & Bar

3 Private Event Spaces - seating up to 65

Spa - outdoor heated pool with indoor hydro jets area, 4 x beauty rooms, small relaxation area, manicure and pedicure stations

A small city that packs a big punch, Exeter is one of the most vibrant, attractive and historically interesting cities in England. Pre-dating the arrival of the Romans in AD 50, its history is rich and long. It offers a host of fascinating visitor attractions including unique Underground Passages, imposing Roman walls and beautiful Quayside. The hotel sits within an iconic building, formerly an Eye Infirmary, with historic walled gardens and striking architecture.

About The Role

Room Attendant, Hotel Du Vin

Rate of Pay £12.5 / 0 Hours per week Contract Type: Permanent Location: Exeter

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.

Hotel du Vin provide a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom. Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.

Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.

Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.

Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.

Experience in a similar role isn't required but a positive attitude and desire to make a difference within the hotel is essential.

We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

Benefits

About You

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
  
  

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
  
  

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.