Room Attendant

Leonardo Hotels; Croydon; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Special room rates

Vouchers via recognition scheme

Talent referral scheme

Wellbeing calendar

Training and progression

Job summary

Leonardo Hotel London Croydon is seeking a Room Attendant to support the housekeeping team in delivering spotless and welcoming guest rooms. You will be pivotal in maintaining high cleanliness standards and guest satisfaction.

Join a friendly team, receive full training, and benefit from flexible working conditions with overtime opportunities. You’ll be an ambassador for the Leonardo Hotels brand across the UK & Europe and help create memorable guest experiences.

Qualifications

• Strong customer service orientation and a friendly approach.
• Ability to work well in a team and adapt to busy shift patterns.
• Attention to detail to ensure rooms meet high cleanliness standards.

Responsibilities

• Dusting, polishing, vacuuming.
• Refresh towels and linen as required.
• Strip and make beds.
• Clean bathrooms to high standards.
• Report maintenance issues and safety hazards.
• Work as part of a vibrant team to exceed guest expectations.

Skills

Customer service

Teamwork

Attention to detail

Pride in cleanliness

Tools

Cleaning equipment

Job description

## Room AttendantApply: Leonardo Hotel London Croydon: Variable time: Posted Today: JR106159Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests. Here are some of the key responsibilities for a Room Attendant: • Dusting, polishing, vacuuming • Refreshing of all towels and linen as required • Stripping and making beds • Cleaning bathrooms • Reporting any maintenance issues and safety hazards • Working as part of a vibrant team to exceed our guests’ expectations. Some of the perks our Room Attendant could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Room Attendant?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!