Room Attendant

Chateau Denmark; City Of London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A luxury hotel in London is seeking a dedicated Housekeeper to maintain high standards of cleanliness and guest satisfaction. Responsibilities include cleaning guest rooms, restocking amenities, greeting guests, and reporting maintenance issues. Ideal candidates are detail-oriented, organized, and team players. This position offers career development opportunities, training, and various employee perks such as special accommodation rates and increased holiday days based on service. Eligibility to work in the UK is required.

Benefits

Career development opportunities

Special accommodation rates

Perkbox membership

Increased holiday days

Qualifications

• Passion for delivering excellent housekeeping experience.
• Exceptional attention to detail.
• Being organised and proactive in managing tasks.
• Being an excellent team player, with outstanding communication and guest-facing skills.
• Discreet and trustworthy.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Deliver and restock bed linen and towels.
• Greet guests and report maintenance issues.
• Update status of guest rooms on communication apps.
• Comply with hotel safety and security regulations.

Skills

Attention to detail

Organizational skills

Team player

Communication skills

Job description

Cleaning and maintaining the standards of guest rooms, guest bathrooms, session rooms, apartments, lifts, gym, changing rooms, offices and public areas.

Delivering and restocking bed linen, towels and guest amenities.

Greeting guests.

Reporting any technical and maintenance issues.

Updating status of guest rooms on communication apps.

Comply with hotel safety and security.

Carry out lost property procedure.

This role will involve lifting heavy loads, walking up and down the stairs.

We are offering you career development opportunities, training, special accommodation rates for your friends & family, Perkbox membership, holiday increase by one day for each completed year of service (up to 5 days) & many more.

Job Requirements

• Passion for delivering excellent housekeeping experience.
• Exceptional attention to detail.
• Being organised and proactive in managing tasks.
• Being an excellent team player, and have an outstanding communication and guest facing skills.
• Discreet and trustworthy.

All candidates must be eligible to live and work in the UK. Evidence of eligibility will be required as part of the recruitment process.

Chateau Denmark brings together creative expression and fine architectural detail to present something unique. We are looking for a highly valued team member to join our team and help define and maintain the Chateau Keeping standards.