Room Attendant

WGC Ltd.; City of Edinburgh, Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading outsourced hotel services company is seeking a Room Attendant for their Liverpool location. The role involves maintaining cleanliness and guest satisfaction in hotel rooms. The company offers a supportive environment for skill development and numerous benefits, including a training budget and flexible hours.

Benefits

Life Insurance

Discount Store benefits

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Workplace pension scheme

28 days holiday

Qualifications

• Previous housekeeping experience preferred.
• Eager to develop skills in a supportive environment.

Responsibilities

• Cleaning guest rooms to hotel standards.
• Replenishing linen and guest supplies.
• Providing excellent guest experience.

Skills

Housekeeping

Customer Service

Job description

Job Title: Room Attendant at Novotel Liverpool

Location: 40 Hanover Street, Novotel Liverpool, L1 4LN

Rate: £13.20 per hour | Hours: Guaranteed hours each week

Benefits: Fixed hours contract available, flexible hours to suit you, life insurance, free access to doctor and legal helpline, counselling/wellbeing support, discounts from 50 top retailers, training budget of up to £10,000 per year, and opportunities for career progression.

About WGC

WGC is the UK's leading outsourced hotel services company, supporting our clients in delivering exceptional guest experiences to over 24 million customers annually.

Role Overview

As a Room Attendant reporting to the Head Housekeeper, you will support the housekeeping team in daily operations, including cleaning guest rooms, replenishing linen and supplies, and ensuring guest satisfaction.

Training and Development

WGC offers an annual training allowance of up to £10,000 for approved apprenticeships and courses in English, Maths, IT, and more. We are committed to your career growth through training, mentoring, and diverse experience opportunities.

Benefits

• Life Insurance
• Discount Store benefits with discounts from ASDA, O2, and others
• Discounted hotels and flights
• Employee Assistance Programme including HSF Assist
• Low-cost health insurance
• Workplace pension scheme
• 28 days holiday

Your Responsibilities

• Cleaning guest rooms to hotel standards
• Replenishing linen and guest supplies
• Providing excellent guest experience
• Reporting maintenance issues and lost property
• Ensuring safety and compliance of appliances and fittings

Candidate Requirements

Previous housekeeping experience is preferred, but we welcome individuals seeking a new challenge who are eager to develop their skills within a supportive environment.

Our Values

We value diversity, equity, and inclusion, and are committed to fair treatment and respect for all employees. We are a Disability Confident Employer and offer reasonable adjustments during the application process.

Application Process

Upload your CV to share your details with the hiring manager, who will contact you to discuss interviews and start dates.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with the UK ICO, registration number: ZA104215.