Room Attendant

The Caledonian Hotel; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hospitality establishment in Edinburgh is seeking a dedicated Room Attendant to ensure impeccable guest experiences. The ideal candidate will have experience in luxury settings and exhibit meticulous attention to detail. Join us in providing exceptional service and maintaining high standards in our prestigious hotel.

Benefits

Competitive Hourly Rate of £13.39

Free healthy meals when on duty

50% off Food & Beverage Venues

Discounted hotel stays

Fully funded apprenticeships

28 days of annual leave

Pension enrolment

Qualifications

• Previous experience in a luxury hospitality setting or housekeeping role is essential.
• Ability to maintain high cleanliness standards and guest satisfaction.
• A strong sense of responsibility and integrity is crucial.

Responsibilities

• Maintain highest standards of cleanliness in guest rooms.
• Provide exceptional service and attention to detail.
• Anticipate and fulfill guest needs with a warm demeanour.

Skills

Exceptional Service Standards

Team-Oriented

Meticulous Attention to Detail

Guest-Centred

Professional Presentation

Time Management & Efficiency

Integrity & Discretion

Environmental Awareness

Adaptability & Reliability

Job description

Job Ref: AM14562Branch: The Caledonian EdinburghLocation: The Caledonian, EdinburghSalary/Benefits: £13.39 Per Hour + Exclusive Benefits!Contract type: PermanentHours: Part TimeHours per week: 20 Hours Per WeekPosted date: 15/07/2025Closing date: 17/08/2025

Our Story:

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel’s Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland’s prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.

Our Management Company:

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits:

• Competitive Hourly Rate of £13.39
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Day of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

The Role:

At The Caledonian Edinburgh, we pride ourselves on delivering an extraordinary level of service and luxury, reflecting the elegance and rich history of our iconic hotel. As a Room Attendant, you will play a vital role in ensuring that our distinguished guests enjoy an impeccable and memorable stay, surrounded by the finest accommodations, service, and attention to detail.

You will be entrusted with the responsibility of maintaining the highest standards of cleanliness, comfort, and luxury in our guest rooms and associated areas. As a Room Attendant, your meticulous care and dedication will contribute directly to the creation of an exceptional guest experience, making The Caledonian Edinburgh a true symbol of Scottish hospitality.

What We Desire:

At The Caledonian Edinburgh, we are seeking individuals who are not only passionate about hospitality but also committed to delivering service that embodies luxury, elegance, and sophistication. The ideal Room Attendant will possess the following qualities:

• Exceptional Service Standards: Previous experience in a luxury hospitality setting or housekeeping role, with a demonstrated ability to maintain the highest levels of cleanliness, attention to detail, and guest satisfaction.
• Team-Oriented: A collaborative spirit, able to work seamlessly within a close-knit team while supporting colleagues and contributing to a harmonious working environment.
• Meticulous Attention to Detail: A keen eye for detail, ensuring that each guest room reflects the luxury and comfort expected of a five-star hotel.
• Guest-Centred: A dedication to anticipating and fulfilling guest needs, providing exceptional service with a warm, gracious, and approachable demeanour.
• Professional Presentation: Impeccable grooming and a polished appearance, always adhering to the hotel’s luxury standards.
• Time Management & Efficiency: The ability to efficiently manage time and prioritize tasks, ensuring all rooms and areas are prepared to the highest standards in a timely manner.
• Integrity & Discretion: A strong sense of responsibility, integrity, and respect for the privacy and confidentiality of our guests.
• Environmental Awareness: A commitment to sustainability and eco-friendly practices, with a strong understanding of the importance of reducing waste and using environmentally responsible products.
• Adaptability & Reliability: The ability to be flexible and respond effectively to changing needs and challenges in a fast-paced, dynamic environment.

If you are a dedicated hospitality professional with a passion for providing an exceptional guest experience and a commitment to upholding the highest luxury standards, we invite you to join our team at The Caledonian Edinburgh. Together, we will continue to provide guests with an unforgettable experience steeped in elegance, history, and world-class service.