Room Attendant

ABode Chester - Housekeeping; Chester; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive pay including service charge

Retail and hospitality perks via Perkbox

Discounts across family of hotels

Free meals on duty

Unique development pathways

Milestone awards for long service

Job summary

ABode Chester - Housekeeping is seeking a Housekeeping Assistant to maintain cleanliness in guest bedrooms and front of house areas. You will be part of a great team, ensuring a welcoming environment for guests.

No previous experience is necessary as we value personality and a positive attitude. Flexibility in work hours is required, and the position offers competitive pay along with a service charge and several employee perks.

Qualifications

• No prior experience required; personality and attitude are valued.
• Flexibility with work hours is necessary.

Responsibilities

• Clean and maintain all front of house areas and guest bedrooms.
• Keep up to date on COSHH training for safety.
• Collaborate with team members across departments.

Job description

Location: With unparalleled views of England's oldest working racecourse, the contemporary 85‑bedroom ABode Chester is located in the heart of the city and has a modern, stylish and sophisticated design, making it a joy to work in.

SERVICE CHARGE: We pay our team service charge each month. This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel—every penny received is paid out to the team.

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

As a Housekeeping Assistant you will keep all front of house areas and guest bedrooms gleaming, ready to welcome our wonderful guests.

We welcome applications from candidates with no experience; as this role is all about personality and attitude, we can teach you the rest.

Key Points about the Role

• From cleaning rooms, to cleaning the lounge, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
• We want you to be safe, it’s important to keep up to date on all COSHH training.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Work/life balance is important to us all; we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

Perks and benefits

• Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels and we offer an amazing staff rate of £25 B&B per person across the group; your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop – our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us – our milestone awards include champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award‑winning Gidleigh Park in Devon, the 900‑year‑old Amberley Castle to our cool city centre Abode Manchester set in a 19th‑century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk

If you're the type of person that likes to learn and share the wisdom, get in touch.

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Compensation: To be discussed