ROOM ATTENDANT

Leonardo Hotels UK & Ireland; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Cardiff is seeking a Room Attendant to support the Head Housekeeper in maintaining hotel cleanliness. Responsibilities include cleaning, dusting, and ensuring all rooms are well-presented. Ideal candidates will bring positive energy and work effectively within a vibrant team. Training is provided, and this role offers flexible working conditions along with various employee benefits.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Company Pension Scheme

Ongoing job-related training

Qualifications

• Be yourself and bring positive energy to work.
• Build great rapport with team members.

Responsibilities

• Dusting, polishing, vacuuming.
• Refreshing towels and linen.
• Stripping and making beds.
• Cleaning bathrooms.
• Reporting maintenance issues.
• Working as part of a team.

Skills

Positive energy

Teamwork

Job description

Overview

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Responsibilities

• Dusting, polishing, vacuuming
• Refreshing of all towels and linen as required
• Stripping and making beds
• Cleaning bathrooms
• Reporting any maintenance issues and safety hazards
• Working as part of a vibrant team to exceed our guests’ expectations.

Perks & Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We regularly host Thank You Week (ice cream trucks to pizza parties) and an Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Ideal Room Attendant

• Be yourself!
• Bring your positive energy to work with you every day
• Build a great rapport with the team members around you

Why join us?

We look after our colleagues as well as our guests. Once you’re part of the team, you’re part of the Leonardo community. Our GROWonline learning portal provides knowledge and skills, with regular coaching and training from your manager. Our Learning Bites, Come Join Us Guest Care training and Wellness webinars help your progress with us. With support on tap, practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

About Leonardo Hotels

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have grown since our first hotel in Ireland in 1993. With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. We value personality in our operations team and recruit for potential: Consistent, Friendly, Genuine, Positive and Willing. All careers offer customer interaction, variety, and a fun and friendly working environment. We host activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We offer employee benefits including discounts on overnight stays and a Leo Points rewards system.