Room Attendant

Hilton Worldwide, Inc.; Burton-on-Trent; On-site; GBP 40,000 - 60,000; Part time

Job description

Job Description - Room Attendant (HOT0BIA0)

Job Number:

HOT0BIA0

Work Locations

Hilton St. George’s Park, Newborough Road, Needwood, Burton Upon Trent, DE13 9PD

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football.

This unique Hilton property located outside Burton upon Trent (DE13 9PD) is the home of 28 English Football Teams and offers the opportunity to work for Hilton, a leader in global hospitality.

Be part of a high-performing team, creating a home from home for our leisure guests, world-class sport teams, and corporate clients.

Offering 228 contemporary bedrooms, a variety of food and beverage options including the Crossbar Restaurant and Coffee Lounge (serving Starbucks), high-quality meeting and event spaces, a Spa, and top-class fitness facilities, all surrounded by Staffordshire countryside and including 13 outdoor football pitches, with a replica of Wembley pitch.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS

Please note this is a part-time role, working 24 hours a week.

We can offer you…

• Hourly Rate: £12.39
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes to support your career growth
• A chance to make a difference through our Corporate Responsibility programmes (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel stays and 50% off Food and Beverages (subject to outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday entitlement: 28 days including bank holidays, increasing up to 33 days
• Discounted dental and health coverage
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day: after passing probation
• Modern and inclusive team member areas

What will I be doing?

• Cleaning guest bedrooms and bathrooms
• Vacuuming rooms and corridors
• Changing and replenishing bed linen, towels, and guest amenities per guidelines
• Undertaking regular deep cleaning tasks
• Restocking and maintaining the trolley daily
• Reporting missing or damaged items to the Housekeeping Supervisor and ensuring replacements or repairs
• Ensuring all equipment in guest rooms and work areas is in working condition
• Being environmentally conscious and disposing of waste properly
• Managing guest requests promptly and efficiently
• Complying with hotel security, fire regulations, and health and safety legislation
• Carrying out lost property procedures
• Assisting other departments as needed and maintaining good relationships

What are we looking for?

• Commitment to high levels of customer service
• Ability to work independently or in teams
• Flexibility and reliability

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only one part of the story.

We know it takes many roles to create unforgettable guest experiences – and behind every role, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.