Room Attendant

WGC Ltd.; Burslem; On-site; GBP 14,445 - 20,573; Full time

Benefits offered by this job

Life Insurance

Free access to Doctor and Legal helpline

Counseling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

WGC Ltd. is looking for a Room Attendant to join their housekeeping team at DoubleTree by Hilton Stoke on Trent. In this role, you'll ensure that guest rooms are cleaned to the highest standards, providing an excellent experience for all guests.

The company offers a supportive work environment with guaranteed hours each week, industry-leading benefits, and a strong focus on career development through training and mentorship. Apply now to become part of an inclusive and diverse team dedicated to guest satisfaction.

Qualifications

• Previous experience in a housekeeping environment is preferred.
• Ability to adhere to hotel standards.
• Commitment to providing great guest experiences.

Responsibilities

• Clean guest rooms to the hotel standard.
• Replenish linen and guest supplies.
• Report maintenance faults and lost property.
• Ensure compliance with safety regulations.

Skills

Cleaning guest rooms

Replenishing linen and guest supplies

Guest experience

Job description

DoubleTree by Hilton Stoke on Trent, Etruria Hall, Festival Way, Stoke On Trent, ST1 5BQ
Rate: £12.71 | Hours: Guaranteed Hours Each Week

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department. In return for your dedication, WGC offers an industry‑leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set.

Benefits

• Fixed hours contract available - Flexible hours to suit you
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget of up to £10,000 per year with unlimited career progression
• Discounted hotels and flights
• Employee Assistance Programme
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

If you have previous experience working in a housekeeping environment or are looking for a new challenge and want to join a business that offers exceptional development and potential for progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.