Room Attendant

Cairn Group; Brandling Village; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK hospitality company is seeking a Room Attendant to ensure clean, comfortable areas for guests. Responsibilities include preparing rooms and public areas, managing supplies, and supporting team efforts. Ideal candidates have previous housekeeping experience, strong communication skills, and the ability to work independently. This role offers numerous benefits including service excellence bonuses, discounts, and career development opportunities.

Benefits

Service Excellence Bonus

Real-Time Pay Tracking

Discounted Stays

50% Off Food and Drinks

Spa Discounts

Retail and Cinema Discounts

Career Development Programs

Monthly Recognition Awards

Long-Service Awards

Employee Assistance Programme

Pension Scheme

Year-Round Incentives

Bereavement Leave

Qualifications

• Experienced in housekeeping or similar role.
• Strong communication and time management skills.
• Ability to work independently and as part of a team.

Responsibilities

• Create clean, comfortable rooms for guests.
• Prepare rooms and public areas to high standards.
• Manage time well and adapt to changes.

Skills

Housekeeping experience

Strong communication skills

Time management skills

Job description

Overview

As a Room Attendant at Cairn Group, you'll be a vital part of the guest experience—creating clean, comfortable, and welcoming spaces for work, rest, or play. Working independently and as part of the wider housekeeping team, you'll take pride in preparing our rooms and public areas to the highest standard, ensuring guests feel valued and at home. From changing bed linen and cleaning bathrooms to replenishing amenities and restocking mini-bars, you'll bring care and consistency to every task, supporting deep cleans and special projects as needed. You'll plan your day with care, manage your supplies effectively, and be ready to lend a hand when team support is needed elsewhere—always keeping quality, efficiency, and hospitality front of mind.

Responsibilities

• A Hospitality Hero - You help create relaxing, spotless rooms that feel like a true escape for every guest.
• A Service Superstar - You take pride in every detail, creating a consistent and polished experience.
• A Team Player - You work independently and support your colleagues with flexibility and respect.
• Cool Under Pressure - You manage your time well and adapt to changes in your daily routine.
• A Polished Professional - You bring a courteous, reliable presence to every interaction.
• Proactive & Organised - You prepare ahead, minimise waste, and report issues promptly.
• Experienced & Reliable - You''ve worked in housekeeping or a similar role and have strong communication and time management skills.

About Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. We are a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. Our values—Respect, Integrity, Sustainability, and Excellence (RISE)—are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits & Rewards

• Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
• Get Paid in Real-Time with Wagestream: Track your pay live, access funds when needed, and get expert financial tips—all in real-time.
• Stay, Relax and Recharge: Enjoy discounted stays across all our venues.
• Delicious Discounts: 50% off food and drinks across our hotels, bars and restaurants.
• Spa Discounts: Exclusive wellness offers at our spas and leisure clubs.
• Retail, Cinema & Fun Discounts: Savings on shopping, cinema trips and fun days out.
• Rise with Us: From apprenticeships to leadership programs, support to grow your career goals.
• Superstar Awards: Monthly recognition for team members who showcase our values.
• Long-Service Awards: Milestones recognition with extra annual leave from one year of service.
• Recommend a Friend: Earn a bonus when your referral joins the team.
• 24/7 Support: Confidential Employee Assistance Programme anytime, anywhere.
• Pension Scheme: Plan for your future with our pension plan.
• Year-Round Incentives: Incentives, challenges, and surprise perks throughout the year.
• Bereavement Leave: Time and support when you need it most.