Room Attendant

Stanley House Hotel and Spa; Blackburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

Stanley House Hotel and Spa seeks a dedicated Room Attendant to create memorable experiences through cleanliness and organization. Join a prestigious team focused on excellence in service, enjoy flexible shifts, and benefit from continuous learning opportunities within an award-winning hotel setting.

Benefits

Flexible shifts

Exclusive Team Member discounted stays

50% off food and beverage

Continuous learning & development opportunities

Free access to 24/7 employee assistance program

Team member of the month - £100

Team member of the year - £500

Uniform Provided

Qualifications

• Passion for cleanliness demonstrated in previous work.
• Commitment to high standards of guest service.

Responsibilities

• Ensure all rooms/bathrooms are cleaned daily to a high standard.
• Maintain cleanliness and property in assigned rooms.
• Achieve and exceed high cleaning standards.

Skills

Attention to detail

Cleanliness

Organizational skills

Customer service

Job description

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Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.

What we're looking for:

Are you ready to play a crucial role in creating a welcoming and comfortable atmosphere for our guests? As a Room Attendant in our esteemed hotel, we're searching for individuals who possess a passion for cleanliness, an eye for detail, and a commitment to excellence.

Day in the life of:

As a Room Attendant, your day begins with the promise of turning each guest's stay into a memorable experience. With meticulous attention to detail, you'll expertly clean and refresh guest rooms, ensuring they are pristine and welcoming. You'll embrace the art of organization, managing your workload efficiently to meet the high standards of cleanliness our guests expect. Whether it's fluffing pillows, restocking amenities, or adding the final touches, you'll transform each room into a haven of comfort. With a friendly smile, you'll be an essential part of creating a warm and inviting atmosphere, making our guests' stay unforgettable. Your dedication to perfection and the satisfaction of our guests is your daily triumph.

ExampleKey Responsibilities

• Ensure all rooms/bathrooms are
  cleaned daily to a high standard
• Responsible for maintaining the
  cleanliness and property in your assigned rooms and work area
• Accountable for achieving and
  exceeding our high cleaning standards
• Ensure all cleaning products
  are always stored safely and securely
• To comply with Health and
  Safety policies
• Provide courteous,
  professional, efficient and flexible service at all times

What you'll get in return:

• Flexible shifts to suit your lifestyle
• Exclusive Team Member discounted stays
  and 50% off F&B across the leaf HOSPITALITY portfolio
• Continuous learning & development
  opportunities
• Free access to 24/7 employee assistance
  program
• Team member of the month - £100 and Team
  member of the year - £500
• Uniform Provided

This hotel is managed by leaf HOSPITALITY who is a
hotel management company that has one simple value that underpins everything we
do: be excellent. We work with branded and independent hotels. Our vision is to
be a leader in the market where every member of our team plays a part in
delivering excellent service to our guests, owners, and team members.