Role: Digital Systems Technician

Wigan & Leigh Hospice; Hindley; On-site; GBP 31,000 - 34,000; Full time

Job summary

A prominent UK hospice is looking for a Digital Systems Technician to support their IT infrastructure and digital systems. This full-time role requires problem-solving skills and experience in a Windows environment, with a salary range of £31,049 – £33,298 per annum. The successful candidate will ensure efficient IT operations while maintaining compliance with data protection standards. Apply by 24 September 2025.

Benefits

35 days annual leave

Salary sacrifice pension scheme

Free car parking

Subsidised lunches

Qualifications

• A Computer Science degree or substantial practical experience in IT support.
• Proven experience supporting digital systems, infrastructure, and peripherals.
• Strong problem-solving skills to resolve complex technical issues swiftly.

Responsibilities

• Provide essential support across digital systems and IT infrastructure.
• Resolve complex technical issues and maintain hardware and software.
• Assist with system upgrades and digital transformation projects.

Skills

Digital systems support

Problem-solving

IT infrastructure

Windows environment

Microsoft Office 365

Data protection

Education

Computer Science degree or equivalent

Tools

SQL Server Integration Services (SSIS)

Sophos

Job description

Overview

Role: Digital Systems Technician. Hours: 37 hours per week. Contract: Permanent. Salary: £31,049 – £33,298 per annum. Closing date: 24/09/2025. Interview: 02/10/2025.

Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.

Benefits

• A warm and welcoming working environment
• 35 days annual leave inclusive of bank holidays, increasing with length of service
• Salary sacrifice pension scheme
• Free car parking
• Subsidised lunches
• Cycle to Work Scheme
• Shopping, leisure and holiday discounts
• On demand GP
• Westfield Health – Health Cash Plan
• Life Assurance
• A range of Wellbeing initiatives

Existing membership of the NHS pension scheme may be transferable to this post, if contributions have been made within the last 12 months.

The available role

As a Digital Systems Technician you will play a key role providing essential support across the organisation’s digital systems and IT infrastructure. You will resolve complex technical issues, maintain hardware and software, and assist with system upgrades and digital transformation projects. Working closely with colleagues, you will ensure a secure, stable, and efficient IT environment, supporting staff and volunteers to confidently use digital tools, while helping the organisation maximise technology benefits and maintain compliance with data protection and cybersecurity policies.

The successful candidate will have

• A Computer Science degree or equivalent qualification, or substantial practical experience in IT support and systems administration.
• Proven experience supporting digital systems, IT infrastructure, hardware, software, and peripherals in a multidisciplinary environment.
• Strong problem-solving skills with the ability to diagnose and resolve complex technical issues swiftly under time constraints.
• Experience working in a Windows environment and with software such as Microsoft Office 365, Outlook, and Sophos (security and VPN).
• Working knowledge of IT Asset Management (ITAM) processes and lifecycle management.
• Experience supporting digital transformation projects.
• Understanding of Information Governance, confidentiality, and Data Protection standards, combined with practical knowledge of cyber security frameworks.

Familiarity with SQL environments and ETL workflow tools such as SQL Server Integration Services (SSIS) is desirable, along with experience of working with a healthcare or charity sector organisation.

The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £31,049 – £33,298 per annum. You may need to work the occasional late night or weekend when there is a specific business need or in some instances to deal with an emergency.

How to apply

Applicants should submit an up-to-date CV with a supporting statement setting out how you meet the criteria for the role set out in the Person Specification in the Recruitment Pack. The Recruitment Pack can be accessed via the Job Description tab below and send to [e-mail]

The deadline for applications is Wednesday 24 September 2025. Interviews will be held at Wigan and Leigh Hospice on Thursday 02 October 2025.

If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Successful appointments will be subject to a Disclosure and Barring Services Check (DBS) check.

About us

Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.

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