ROI Insurance Representative (Branch)

AXA Group; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Insurance Representative, where you will engage with customers and provide top-notch service. This role offers full training and the chance to develop your skills in a supportive environment. You'll work in a local branch, connecting with clients and promoting services while enjoying a competitive salary and a performance-related bonus. With generous holidays, a contributory pension scheme, and opportunities for professional development, this is an exciting opportunity to grow your career in a dynamic industry. If you're passionate about customer service and looking for a rewarding role, this position is perfect for you.

Benefits

Competitive salary with annual review

Annual company & performance-based bonus

Contributory pension scheme (up to 10% employer contributions)

Life Assurance

Generous annual leave plus Bank Holidays

AXA employee discounts

Education support and learning opportunities

Flexible working arrangements

Qualifications

• Strong customer service skills and enthusiastic telephone manner.
• Comfortable negotiating and selling with at least 6 months experience.

Responsibilities

• Engaging with customers face to face and over the telephone.
• Identifying and meeting customer needs across new business and renewals.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Ability

Negotiation Skills

Computer Skills

Education

Leaving Certificate (including Maths & English)

Job description

Put the care into your career.... and join our branch network team

If you are looking for a new challenge, this role as an Insurance Representative based in our Thurles Branch with full training provided could be just what you are looking for.

We’re looking for positive customer service professionals - some previous experience would be great, but more important will be your passion for customer service, natural talent for connecting with people, quick problem-solving ability as well as great communication and computer skills.

What you’ll be doing:

You’ll spend your time in a local branch office, engaging with our customers face to face and over the telephone, identifying and meeting their needs, across new business and renewals, as well as other service-related interactions. Together with other branch colleagues, you may occasionally be involved in external business development activities, promoting AXA across various community and business initiatives.

Salary:A competitive base salary with the opportunity to earn a performance-related bonus.

Plus exam-related salary increases, generous pension contribution, staff discount on motor & home insurance, generous holidays, wellbeing initiatives for you and your family and more.

Working Hours:

Full time, 36.5 hours per week, working within our business hours of Monday to Friday.

Induction & Training:

You’ll receive a comprehensive induction and benefit from a structured training programme with one of our specialist Trainers, which will be a blended delivery in branch and from home. We'll give you all the training and support you need to become a confident and skilled Representative, including continual development of your technical knowledge and interpersonal skills.

Training is 4 weeks full time and all IT & office kit will be provided enabling you to mix home and office-based training.

Your Profile

If you have strong customer service skills, an enthusiastic telephone manner and are comfortable negotiating and selling, then this is a great opportunity for you with a company operating throughout Northern Ireland and Republic of Ireland.

Minimum essential requirement of successful leaving certificate (including Maths & English) or equivalent, and at least 6 months experience in a customer service role.

As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.

About AXA
Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

What We Offer

One of the best things about joining AXA is our rewards package. At AXA Ireland, we’re appreciative of the people who work for us and our rewards package reflects that. You can expect to receive:

• Competitive salary with annual review
• Annual company & performance-based bonus
• Contributory pension scheme (up to 10% employer contributions)
• Life Assurance
• Generous annual leave plus Bank Holidays
• AXA employee discounts
• Education support and plenty of learning opportunities.

AXA is proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We are therefore happy to discuss flexible working arrangements, should this be a requirement for you.

We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.