Robotics Maintenance Engineer - Field & AI

Exotec; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A cutting-edge robotics company in Birmingham is seeking a Maintenance Performance Engineer to support operational activities and maintain high-performance systems. You will provide technical support to field teams and troubleshoot complex issues at customer sites. Candidates should have an engineering degree and over five years of experience in technical support. This position requires autonomy, strong communication, and a foundational knowledge in automation and electronics. Join us to be part of the robotics revolution.

Qualifications

• Minimum of 5 years' experience in technical customer support for applications, software, or hardware.
• Strong comfort working in software-oriented environments with the ability to analyze and resolve complex issues.
• Broad foundational knowledge in electronics, mechanics, and automation.

Responsibilities

• Participate in maintenance activities and provide operational support.
• Support field maintenance teams in troubleshooting and technical tasks.
• Visit customer sites to understand logistics and production needs.
• Perform retrofit maintenance tasks on systems to ensure optimal performance.
• Report system issues with clarity and accuracy.

Skills

Technical customer support

Problem analysis

Interpersonal skills

Communication skills

Automation knowledge

Education

Engineering degree in IT, robotics, or industrial automation

Job description

A cutting-edge robotics company in Birmingham is seeking a Maintenance Performance Engineer to support operational activities and maintain high-performance systems. You will provide technical support to field teams and troubleshoot complex issues at customer sites. Candidates should have an engineering degree and over five years of experience in technical support. This position requires autonomy, strong communication, and a foundational knowledge in automation and electronics. Join us to be part of the robotics revolution.