Roaming General Manager

Balfour Hospitality; Maidstone; On-site; GBP 43,000; Full time

Job summary

Balfour Hospitality is seeking a Roaming General Manager to oversee operations across multiple pubs. The hands-on role includes managing teams, driving financial success, and ensuring exceptional guest experiences. An excellent opportunity for those with a robust hospitality background and flexible lifestyle.

Benefits

Comprehensive private health care insurance

35% discount on all drinks, food and accommodation

Birthday stay at any hotel with a bottle of bubbles

Access to Wage Stream

Flexible hours for work/life balance

Qualifications

• Previous management experience in premium hospitality.
• Prepared to work away from home during the week.
• Competent in handling enquiries and bookings.

Responsibilities

• Assist fixed General Managers with daily operations.
• Build schedules, manage P&L, and report on operations.
• Drive sales initiatives and lead team development.

Skills

Excellent food & drink knowledge

Driving license

Financial target understanding

Sales and marketing familiarity

Organisational skills

Job description

Welcome to the world of Balfour Hospitality beyond Hush Heath Estate. We are proud to extend the hospitality for which we are renowned at Balfour Winery to the ten fantastic pubs we also own. Situated throughout Central London, East Sussex, Kent and the Cotswolds, they offer premium food, drink and a choice of boutique bedrooms.

We're looking for a Roaming General Manager who likes to keep moving! Our Roaming Management Team move throughout our collection of pubs and inns, holding sites as General Manager, covering holiday, sickness and absence.

This is a hands on, Operational Support Role. The Roaming Team assist our fixed General Managers in the day to day operation of the pub. This could include building rotas, managing the P&L, reporting, managing stock (from cash to liquor!), building sales and marketing plans, and of course leading & developing the team in service.

Once a pub is held and secure, it's onto the next one. A hands-on approach is essential with this role. This role will involve staying away from home during your working week.

We can offer you:

• Up to £43,000 per annum plus TRONC
• Comprehensive private health care insurance through Vitality
• 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
• A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
• Access to Wage Stream to help you with those unexpected nasty bills
• A great refer a friend scheme
• Flexible hours to suit you and your work/life balance
• Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)
  
  

We're looking for our general managers to:

• Hire and keep the best people
• Coach, develop and mentor their team to success
• Drive standards and knowledge to create exceptional guest experiences
• Generate great sales ideas and PR opportunities
• Deliver on your forecasts and budgets
• Maximise revenue by driving volume
• Deliver on the pub's controllables
  
  

In this role we need someone with:

• Previous experience at management level in a premium hospitality business
• Excellent food & drink knowledge
• Good understanding of the importance of financial targets and how we can achieve them
• Familiarity with sales and marketing plans
• Competent and organised in handling bedroom and function enquiries and bookings
• A driving license and vehicle is essential for this role
• Applicants must be prepared to work away from home during the working week (but be prepared, accommodation is not always available)
  
  

We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, [e-mail] with any requests.