Roadside Technician - West Midlands

Rac Motoring Services; Greater London, Sandwell; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Colleague share scheme

Free RAC Ultimate breakdown cover

Car salary sacrifice scheme

Job summary

RAC Motoring Services is seeking a Roadside Technician for the Patrol division to perform mechanical roadside repairs, diagnostics, and emergency breakdown support across the UK.

You will diagnose faults, deliver fast solutions, and reassure members while working independently and utilising the latest diagnostic tools. A structured development program and accreditation via IMI are offered to advance your career.

Qualifications

• NVQ Level 2 in Light Vehicle Maintenance (or equivalent).
• 5+ years' experience as a Vehicle Technician/Mechanic.

Responsibilities

• Diagnose faults and repair vehicles at the roadside.
• Provide emergency breakdown support and get members back on the road quickly.
• Use the latest diagnostic technology to identify faults.
• Work independently to troubleshoot and deliver safe solutions.

Skills

Diagnostics

Customer service

Education

NVQ Level 2 in Light Vehicle Maintenance

Tools

Diagnostic equipment

Job description

As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most.

You'll work independently to diagnose faults, solve problems and help members continue their journeys safely. Every day brings different challenges, new environments and the opportunity to make an immediate impact when people need the RAC most.

You'll combine technical expertise with great customer service, using the latest diagnostic technology to identify faults and get members back on the road quickly and safely.

You'll be trusted to make decisions, supported to develop your skills and equipped with everything you need to succeed.

If you're looking for greater variety, more autonomy and a career that takes your skills beyond the workshop; this is the role for you.

NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years' experience

or

5+ years' experience as a Vehicle Technician/Mechanic

and

A full UK driving licence with fewer than 6 points

£36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates.

Starting and finishing on your driveway, with demand-led shifts averaging 40 hours per week and optional overtime available.

A structured development programme with hands-on learning, ongoing support and the opportunity to achieve accreditation through the motor industry's professional body, the IMI.

Strong base pay - £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates

Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business

Free RAC Ultimate breakdown cover - From your very first day

Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax

Generous holidays - 23 days plus bank holidays (rising to 25 with service)

Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)

Wellbeing support - 24/7 confidential support helpline for you and your family

Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal

Why RAC?

For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.