Roadside Technician

D.H. MANSFIELD LIMITED; Greater London; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Company van

On-site parking

Bonus payments

Bonus scheme

Uniform provided

Company phone

Training academy

Equipment van

Job summary

The Mansfield Group is seeking a Roadside Technician based from home, covering the UK, to attend vehicle breakdowns and help customers get back on the road.

You will diagnose faults, perform repairs where possible, and work well in a team or independently while maintaining strong communication.

The role includes a fully equipped van, uniform, company phone, IVR training at our academy, and a range of shift patterns with overtime available.

Qualifications

• Experience in the recovery industry is desirable but not essential.
• Excellent diagnostic skills.
• Full valid driving licence with category B preferred.
• Thrives under pressure.
• Ability to be flexible with shifts.
• Excellent communication skills to assist customers.
• Excellent knowledge of the UK geography.
• Able to work on own initiative.

Responsibilities

• Attend vehicle breakdowns on the road.
• Diagnose faults and, where possible, perform repairs.
• Represent The Mansfield Group with professional communication.
• Report into the Kent Service Centre.

Skills

Diagnostic skills

Driving licence B

UK geography knowledge

Initiative

Customer communication

Shift flexibility

Recovery experience

Team/independence

Job description

Based from home as one of our Roadside Technicians you will be working in a fast paced ever changing working environment attending vehicle breakdowns, assisting our customers in getting them back on the road. You will report into our Kent Service Centre.

We are looking for someone who can work well both as a team and on their own. Someone who can accurately diagnose faults and where possible make repairs. As you will be representing The Mansfield Group you will need to be able to demonstrate good communication skills. In return we will provide you with a fully equipped vehicle, uniform, company phone and IVR training at our academy.

Key Skills

• Experience within the recovery industry desirable but not essential
• Excellent diagnostic skills
• Full valid driving Licence with category B preferred
• Thrives under pressure
• Ability to be flexible with shifts
• Excellent communication skills and a desire to assist customers who need assistance.
• Excellent geographical knowledge of the UK
• The ability and motivation to work on your own initiative

Benefits

• Competitive rates of pay
• Bonus scheme
• Up to 28 days holiday
• Mobile based
• Various shift patterns available
• Overtime available if you wish
• Full training will be provided at our training academy
• Personal Protective Equipment provided
• Uniform provided
• Company phone provided
• Equipped Service Van provided

Job Type: Full-time

Benefits

• Company van
• On-site parking
• parts bonus payments

Experience

• Mechanic: 2 years (required)

Work Location: On the road
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Employment is subject to the provision of proof of eligibility to work in the UK.

Please note that The Mansfield Group are exempt from the Rehabilitation of Offenders Act 1974 due to contracts held with Local Police Authorities. Applicants are required to consent to Police Force Vetting and/or a DBS check. Failure to gain Police Force vetting or provide an honourable DBS check will result in any offers of employment rejected or termination of employment at any time.